Intercontinental New Orleans

Il letto e il servizio in camera ci sono davvero piaciuti.

La piscina era piccola e buia, non c'era luce solare ed era una piscina esterna che aveva acqua ghiacciata. Il ristorante collegato all'hotel non era male, ma alcuni dei camerieri erano davvero scortesi e lenti, abbiamo visto 5 soggiorni in famiglia durante la nostra attesa per le nostre bevande. Nel frattempo, quando abbiamo ottenuto i menu, non abbiamo visto nulla che volevamo, così abbiamo detto alla cameriera che avevamo bisogno del controllo. Lei ha lasciato e non è mai tornato! Abbiamo dovuto rintracciarla e parlare con il suo manager per ottenere un assegno !!!!

Fantastico, pulito

Great location and very well kept. Frienly staff

The sheets were like sleeping on sandpaper.

Loved guest services!! Will was exceptional.. very helpful to make sure i knew where u was going even along restaurants for me.. Theother person chatting daily set up my parking for $18 daily rather than the 47.. that was awesome. Room was great, clean

I picked Intercontinental for all the wonderful amenities and prestige of the hotel.. to arrive and find out that everything was closed when I received regar daily chats from guest services was disheartening. No pool, deck closed, no restaurants, no bar, no grab and go food options.. nothing available.. just would have been nice to know. I likel would not have kept my reservation this time if I had known in advance.

hotel refused to be accountable for bad room service experience. food arrived raw and hotel refused to remove it from the bill.

Helpful staff.

The decor of room, view, the pool was not available

The location is fantastic, it's close to French Quarter, but not that close to the hustle and bustle. In addition, there are some great restaurants around this hotel, both high-ends and affordable you can choose, and close to bus/streetcar stops as well.

One thing really bother me is the water pressure of the bathroom. The front desk did send one engineer to check after we asked, but the engineer said the hotel set the water pressure at a fixed level for all rooms; therefore, there is nothing he can do.