Mérida hotel vicini a Museo de la Canción Yucateca

Punti positivi: Il personale è molto educato e sempre con un ottimo sorriso, molto ben addestrato a servire e darvi il benvenuto tutto il tempo!! Complimenti! Mi sentivo come a casa!

Punti positivi: Mi è piaciuto le dimensioni della camera e una grande tv. Tutto era fantastico.

Punti negativi: C'e non era davvero niente abbiamo apprezzato.

Punti positivi: La posizione e il buffet della colazione che abbiamo trovato spettacolare sia per qualità che per ricchezza

Punti negativi: Abbiamo trovato le camere troppo datate

Punti positivi: Personale che parla bene inglese. Lounge bar festa club molto carino. Bella hall. Camera suite enorme e ben arredata. Parcheggio sotterraneo 24h gratuito.

Punti negativi: Assenza di cassaforte. Accesso tramite scala mobile da centro commerciale.

Punti positivi: Eleganza, vicinanza al servizio ADO bus.

Punti negativi: Le camere vengono pulite molto tardi. La colazione al fiesta club è stata un po' deludente.

Punti negativi: Arredamento vecchio

Punti positivi: Hotel a tutti gli effetti 5 stelle. Non abbiamo usufruito di tutto quello che offriva ma c'è bastato il comfort della camera perfetto in tutti gli aspetti. Iper pulito. Staff a completa disposizione. Posizione non centralissima ma vicina al paseo per raggiungere il centro storico. Zona molto moderna e controllata. Parcheggio privato e custodito all'interno dell'hotel.

Punti positivi: Breakfast was exquisitely delicious. We went to the buffet. And for 350 pesos/person, we thought it a bit pricey. However. there were endless choices. Fruit, salad, hot traditional yucatan dishes , ladies making eggs, empanadas, tostadas to order. Lots of pastries, fruit, cereal, a great foodie experience.

Punti negativi: When we arrived at room, the garbage wasnt emptied from prior guest, and they only gave us 1 robe and 1 pair of slippers, which we shared. Also, u are only allowed to drink 1 coffee in your room, then u have to pay, which is very cheap of such an expensive hotel.

Punti positivi: Best. Breakfast. Ever! Gym has sufficient equipment. Massage at sauna was good.

Punti negativi: Noise of big airconditioning at the pool area. Rooms are not soundproof. Personnel at restaurant does not speak English.

Punti negativi: the restaurant was poor

Punti positivi: Perfect location with private parking space Huge and good breakfast Big and clean room

Punti negativi: Impersonal hotel

Punti positivi: I liked everything else about this hotel and its location!

Punti negativi: Not too many vegan options at the breakfast buffet. Many places with vegan options on the same block as the hotel!

Punti positivi: The hotel staff were very professional and understanding. The bell concierge were really helpful. The easy access to the city and the comfort of the hotel was great. The staff really made this hotel top notch from the cleaners, to food handlers to the front desk.

Punti negativi: Nepresso for the room would be nice for hotel in this category.

Punti positivi: Location, morning breakfast.

Punti negativi: Don’t provide daily room coffee.

Punti positivi: Great location, big and comfortable room.

Punti negativi: The staff was rude several times no matter what we asked for.

Punti positivi: Posizione ottima

Punti negativi: Letto troppo morbido

Punti positivi: La palestra la colazione la piscina

Punti negativi: In piena notte hanno effettuato lo spurgo dell'Hotel creando rumore assordante per tutta la notte! Bagno molto piccolo

Punti positivi: Hotel in posizione centrale a Merida: locali raggiungibili a piedi. Ottimo staff. Pulizia OK. Colazione internazionale. Palestra e piscina ok. Parcheggio auto privato.

Punti positivi: Two things.. The staff and the breakfast, were the biggest plus. The staff (I think Ms Fernanda, sorry can't remember) went out of her way to help when we had a problem with our rental car.

Punti positivi: Ottima posizione, colazione super, stanze comode e soprattutto staff disponibile e cordiale. Rientrati la sera in stanza avevamo il bagno leggermente allagato, avrebbero potuto semplicemente asciugarlo ma invece ci hanno dato un upgrade con una stanza superior.

Punti negativi: Nulla

Punti positivi: Staff was very friendly and the breakfast was fantastic

Punti negativi: Nothing

Punti positivi: The bed was firmer than I usually prefer, but there were firm and soft pillow options. I slept well though.

Punti positivi: Food

Punti negativi: Long walk to rooms

Punti positivi: We chose the option for breakfast to be included in our stay. The breakfast was delicious, although it’s not your typical continental breakfast. It was all local and regional type food, along with some of your basics, like an omelet station. Great way to try the local food!

Punti positivi: Very comfortable, great staff, clean. No negatives in my opinion.

Punti positivi: The hotel is superbly located, and paired with great service, you can't go wrong.

Punti positivi: I appreciated the quality of maid service. The mural was extraordinary!

Punti negativi: The room itself had a musty smell.. a repulsive musty stench came out whenever you turned on the sink or tub faucets....the air conditioner was so loud we didn't have an uninterrupted sleep our entire stay, we reported the problem, maintenance was sent to our room but nothing was done... there is a sewage processing facility with an open sludge vat by the pool area that is separated by a fence, which explains the nasty odor that permeated the air, the restaurant service was slow and unattentive, yet they were quick to give us our bill before we were even finished with our meal. The restaurant itself was not very clean. Even though a score of 3.8 was given based on booking.com calculations, I would rate this place 2.0 based on my experience during my stay.

Punti positivi: the pool and updated floor and lobby. the person that checked us in was very knowledgeable and pleasant. was able answer all our questions.

Punti negativi: our room was dirty. the lamp same was dirty and on the sheets can see the dirt. our floor needed to be upgraded. the first floor was nice, bright and updated. our floor had dirty carpet and very dark.

Punti positivi: Staff was simpathetic to my complaints and were happy to cancel the contract without charging any fee.

Punti negativi: The whole hotel smelled of Mold from the corridors to the rooms. Curtains were stained. Maintainance is urgently needed there. It didn't have a mini bar. It is overpriced for what it offers.

Punti positivi: Great location, friendly staff.

Punti negativi: No free Breakfast as many other Holiday Inns in U.S.- Need to be more clear about this in Ad.

Punti positivi: Staff was incredibly helpful

Punti negativi: The room had bugs, ants of some sort, a roach & mosquitoes.

Punti positivi: Colazione offerta, prezzo discreto

Punti negativi: Struttura da ristrutturare, ascensore non funzionante, assenza acqua nella doccia, parcheggio a pagamento, letto scomodo

Punti positivi: Central location, clean accommodations.

Punti negativi: A little kitchy with the vinyl graphics on the wall. Could be classier with just a good color coordinated paint.

Punti positivi: Great location, woman at the reception very friendly. Nice little swimming pool to cool off.

Punti negativi: Water pressure in shower was low, but when we mentioned it at the reception desk it was fixed the next day.

Punti positivi: Some of the rooms had cool designs. The location was good. The room had both air conditioning and an overhead fan.

Punti negativi: I have many negative things to say about this hotel. There were only 2 other rooms booked the night we were there, and yet we were given what was clearly the least preferable room in our category. The room was dark, the blinds had to stay closed because the only window opened to the hallway where people passed (luckily the hotel was mostly empty.). The overhead lamp was dim, and the night table lamp was broken. The bathroom smelled like mildew. I peeked into a couple other rooms, also with 2 double beds, and they did admittedly have better light, and air, and didn’t appear to smell. I wish we’d been offered one of them. Then there was the issue of water. Water was available only in coolers in the hallway. None of the coolers had cups nearby, so we had to ask for them. We were surprised, and disappointed, that a “hip” and stylized hotel like this would be offering styrofoam cups, which are both unstylish and extremely unecological. My daughters said we could not accept using styrofoam (good for them!). The owner (or maybe manager?) came out and said “what’s the problem?” and basically told me that a) it’s a fact that guests prefer, and even requested styrofoam (really??) and b) that I had every right to reject it and go without water if I wanted to. I tried to convince him to consider a different kind of thermal cup (there are plenty in the market today) and he actually told me that he’d have to raise the cost of the rooms if he were to provide different cups. (??!!) Many very fine and very inexpensive hotels (and hostels) provide, say, glasses inside a room that can hold hot and cold, and don’t pollute the planet... but anyway... We had just come from a hotel a few blocks away, which unfortunately didn’t have a room for us for a fourth night. The difference was enormous. The staff there was lovely and accommodating, anxious to make us comfortable and help us with plans in and outside the city.

Punti positivi: The hotel is in the centre

Punti negativi: The hotel is very big, but we didn’t meet anybody in the staff who could speak English. We arrived at the hour of the check in, but still we had to wait for our room, which was not ready. And then, so noisy! The hotel is very big and full, far different from many little and quiet places in town... We started to have breakfast (included in our deal), and when we were already eating a waiter came to tell us that there were 2 buffets, one included and one not. We had to add a few euros each, since we already started eating! It’s just a few euros, but it’s not a very correct way of functioning. The shower in the bathroom was almost not working. A place to avoid if you are looking for a calm and friendly Mexican hotel!

Punti positivi: The location and the building were two very good points.

Punti negativi: The staff were just not up to standard

Punti negativi: Service was terrible

Punti positivi: Terrible staff. They charge you extra for everything. Lifts don’t work. Bad breakfast. Water wasn’t working first day

Punti negativi: Terrible staff. They charge you extra for everything. Lifts don’t work. Bad breakfast. Water wasn’t working first day.

Punti positivi: Good location, near city center.

Punti negativi: Not clean and in need for maintenance. Beds are not too comfortable and AC smells of humidity.

Punti positivi: Location is fantastic. It is a beautiful building. They have the friendliest staff I have ever seen in a hotel

Punti negativi: I wish they have an ice machine. A mini-fridge in the room. would be great too.

Punti positivi: Location and big car park

Punti negativi: Staff gave us false and conflicting info. The rooms are dated, gloomy and need updating.

Punti positivi: Clean & quiet. Convenient, just a few minutes walk to Central Square.

Punti positivi: Non mi è piaciuto nulla eccetto il personale, che è gentile, fanno quello che possono.

Punti negativi: Le foto su booking non rappresentano minimamente la realtà dell’hotel. La camera era sporca, il bagno emanava odore di fogna, la struttura nel complesso è tenuta molto male. Le foto ingannano moltissimo, non fidatevi! Non capisco come sia possibile che molti italiani abbiano valutato positivamente questa struttura. Il mio voto finale è 5 giusto perché siamo in Messico e poteva andare peggio.

Punti positivi: Nulla mi è piaciuto, ma l’unica cosa positiva il cameriere Luis al ristorante, gentilissimo e disponibilissimo.

Punti negativi: Invece di preoccuparsi del pagamento neanche un secondo dopo aver messo piede in hotel, avrebbero potuto controllare bene la stanza che mi doveva essere assegnata. Risultato, mezz’ora in reception perché il pos non funzionava, ma la transazione poi è risultata inspiegabilmente fatta, e un altro quarto d’ora per il cambio stanza. Ci facciamo cambiare la stanza perché a 2 letti e diversa da quella prenotata oltre che più piccola. Stanza sporchissima, peli e capelli nel letto e sui cuscini, pavimenti spaccati e sporchi, bagno indefinibile, cattivo odore, e personale assente. hotel a zero stelle!

Punti positivi: La posizione vicino al centro , la bellissima hall .

Punti negativi: Camere un po’ datate , lenzuola macchiate , acqua doccia misera fino a diventare inesistente , e hanno risolto lasciandoci fare la doccia in un’altra camera .

Punti positivi: The hotel entrance and restaurant / lobby is impressive and well kept in colonial style. Staff at reception is very kind. Private parking is spacious, safe and free. Just a few blocks walking from the main square and many restaurants. The bar and restaurant ‘El Templo’ is just in front of the hotel (to the left in a blue house) is very delicious, the best burrito we had in town, good prices and awesome wall design. Easy to uber around the city.

Punti negativi: The rooms are pretty outdated, floor and walls are worn, bathroom is smelly. The nights are noisy as you can hear water leaking and the aircon boozing. Breakfast at the hotel is quite expensive.

Punti positivi: Hotel in un palazzo coloniale molto caratteristico.

Punti negativi: Siamo arrivati al mattino con una prenotazione per due notti con colazione inclusa, chiedendo se potevamo fare colazione visto che il secondo giorno saremmo partiti prestissimo e l'avremmo persa. Ci hanno risposto che non era possibile.

Punti positivi: Molto bello e curato. Parcheggio riservato ai clienti. Piscina piacevole e ottima hall dove fare colazione. Camere grandi e ben arredate. Prezzo molto contenuto per una famiglia di 4 persone con colazione inclusa. Non lontano dal centro, ci si arriva in 5 minuti a piedi

Punti positivi: The employees were very friendly and helpful

Punti negativi: There is 2 parts of the Hotel the old building which I stayed and the new building. The old building is ugly I wish I could have stayed in the new building. The Hotel needs some repairs.

Punti positivi: Qualità prezzo molto buona. Camera enorme con due letti alla francese e vista sulla piscina. Parcheggio gratuito vicino all'albergo.Colazione tipica messicana con uova, fagioli e riso con zucchine.

Punti negativi: Bagno un po' piccolo, ma per il prezzo è ottimo. La colazione non è molto varia.

Punti positivi: Staff super friendly and helpful

Punti negativi: so noisy... doors getting slammed in the night, hear everything.

Punti positivi: Breakfast pool staff rooms bed shower location

Punti negativi: The breakfast was a bit poor.

Punti positivi: Hotel con riproduzioni di quadri di Frida, molto ben curato, molto pulito, con parti comuni ben tenute e tranquille, purtroppo non siamo riusciti ad andare in piscina per il poco tempo a disposizione, ci tornerei volentieri. Personale disponibile.

Punti positivi: Posizione ottima. A pochi passi dalla Piazza principale. Struttura troppo Carina!!! Da fuori sembra bruttino ma poi quando entri é stupendo. Colazione abbastanza ricca Ascensore Lavandería self-service h24 Piscina