The Royal Pacific Hotel & Towers

La posizione e il prezzo

Uscita complicata

Location was excellent and rooms were a good size.

For Hong Kong's standards, the room size was already good. From the airport, you can take the express train to Kowloon Station then take the free shuttle to the hotel. You can also take the free shuttle from the hotel back to Kowloon Station. Location is good.

One our second to the last day, the handyphone stopped working. So we went down to the lobby to have it replaced. The receptionist said that since the handyphone is assigned to a particular room, we'd have to transfer to a different room. Since we needed the handyphone to access the internet when we'd go out, we had no choice but to move to another room. When we arrived at the new room, there was no handyphone. We called to complain but the agent apologized that there are no rooms with handyphone that are available anymore. They why did they ask us to move in the first place?!? After a couple of calls back and forth to the reception, a new handyphone was delivered to our room. It was pretty inconvenient that they asked us move from one room to another when they could have just given us a new handyphone which they were able to do.