Beirut hotel vicini a René Moawad Garden

Punti positivi: Mostly

Punti negativi: Nothing

Punti positivi: The room size, cleanliness, quality of food and beverages.

Punti negativi: The way over priced rates for rooms with a terrible view(check photo)

Punti negativi: The sound isolation in the rooms facing the sea is very poor, noisy even on the highest floor.

Punti negativi: la maleducazione dello staff durante la prenotazione: pernottamento caro come un'affitto merita un minimo di attenzione

Punti positivi: Ottima colazione, servizio, decorazione

Punti negativi: Per fortuna avevo il costo scritto da voi perchè se no tra una scusa e un altra avrei pagato di più

Punti positivi: the decor was amazing, the staff was very friendly, the location was great, the security was outstanding

Punti negativi: Wifi speed was shocking

Punti positivi: the breakfast was so nice and the location also was so nice , is not the first time to choose this hotel but really all the time satisfying all my needs specially with th very kind staff.

Punti positivi: just room size

Punti negativi: 1- very old furniture 2-to far from center u must have car 3- they didn't serve water and when I asked them they said drink from bathroom 4-breakfast 25 euro for nothing 5-the a\c you have to choose very cold or very hot you can not adjust by your self 6-There is no tissue paper in the room 7-Towels and bedspreads in the room are expendable and heritage

Punti positivi: It’s more than perfect

Punti negativi: Nothing

Punti positivi: Clean and quiet

Punti negativi: The staff was mask face

Punti positivi: Amazing view from the rooftop pool.

Punti negativi: Too cold water in the pool. Slow elevators.

Punti positivi: Spectaculair view from the rooftop pool & terrace. The suites with balcony are very spacious and comfy. Helpful staff.

Punti negativi: Only the pool area needs some more attention. Left towels everywhere. Sometimes litter. The rooms however are very clean.

Punti positivi: Very convenient. Good value for money.

Punti negativi: Pillows not comfortable.

Punti positivi: Camere molto grandi e comode,servizio di lavanderia gratuito, colazione inclusa, piscina all’aperto e mii palestra

Punti negativi: Wifi scarso nelle camere. Posizione lontana dai luoghi d’interesse principali

Punti positivi: All

Punti negativi: Nothing

Punti positivi: Il personale gentilissimo

Punti negativi: Se proprio devo fare un appunto, toglierei i drappeggi rossi al soffitto, rabuiano la stanza.

Punti positivi: Location was good

Punti negativi: Not a 4 star hotel really

Punti positivi: Struttura d’epoca ricca di charme, posizione ottima e personale molto gentile

Punti negativi: Niente da segnalare. Il buffet della colazione e molto ricco ma non internazionale ( specialità locali), quindi chi ama il classico breakfast potrebbe trovare la scelta un po’ limitata

Punti positivi: La disponibilità del personale è ottima, pulizia ottima

Punti positivi: La posizione centrale

Punti positivi: The hotel and it's location was perfect!

Punti positivi: The location is good and the personnel is trying to be helpful. It’s in a quiet area of Hamra.

Punti negativi: We had booked an airport pickup with the hotel which was confirmed but didn’t show up. Therefore the cab driver tried to overcharge us. In the hotel we got a really nice room but it smelled very strongly of smoke. The second room was way smaller but smelled better. The smoke was only detectable underneath a strong smell of room spray. Breakfast was good and with a lot of choice. Weird were the two older men who sat there every morning and clearly belonged to the hotel. They always sat at the same tables and checked on guests and staff (from different tables). The taxi for going back to airport worked out better. We ordered it for 8:30, but it was already there at 8pm. Very oriental decorations with carpet, curtains and cloth headboard. Therefore the lingering bad smell.

Punti positivi: Colazione abbondante ed ottima, hotel in posizione ottimale per spostarsi a piedi in Beirut, personale cordiale e stanze pulitissime!! Ottimo!!

Punti positivi: Posizione - personale

Punti negativi: Internet dovrebbe essere gratuito

Punti positivi: Personell very friendly good location and I got an update to a suite room....not bad at all.....

Punti positivi: Non ho fatto colazione

Punti negativi: Colazione se dopo le 9,00am si trovano solamente gli avanzi. Il buffet non viene riprestinato. Poca varieta. Ho dovuto chiedere ripetutamente di avere Cappuccino: alla fine ho dovuto prendermelo io al banco.

Punti positivi: the location is very interested and the cleanliness of room was perfect

Punti positivi: Lovely place with lovely staff

Punti negativi: The blinking light on the smoke detector can be a bit irritating at night

Punti positivi: Generally speaking quiet area,opposite the ABC shopping mall,welcoming staff. Iam staying again on my next trip .

Punti negativi: Breakfast is not included

Punti positivi: Posizione e staff

Punti negativi: Nessun canale italiano disponibile.

Punti positivi: Room is spacious.. very clean and comfortable. Very good location by the mall . The staff were super nice and professional.

Punti negativi: The lounge was closed.. poor breakfast selection.

Punti positivi: Ottime finiture, stanza grande e di design, dentro a un centro commerciale e di fronte a un nuovo e bellissimo centro commerciale ABC. Posizione per taxi e spostamenti

Punti negativi: Palestra al di fuori dell'hotel, sotto di un piano

Punti positivi: It is within small mall, whcih contains cinema, McDonald and kids recreations.

Punti negativi: I think it is a little overpriced, as I stayed in Crown Plaza Alhamra alos in the same visit and it was cheaper. Everywhere else CP is higher rate than HI as both are same chain of hotels, except in Beirut!!

Punti positivi: My first choice in Beirut!!! The welcome was great, location was excellent, cleanliness and comfort of the room were outstanding.

Punti positivi: i liked the location

Punti negativi: when i checked out i figure out that they deducted from my credit card more than what i signed up for when i booked through booking.complus the are still holding the amount for the first night till now its pending and they never help when i tried calling them after they took more they also are holding more money thats very bad

Punti positivi: Its Location

Punti negativi: yes, in fact i was disturbed with a lot of young women coming at nights to serve customers in their rooms, also there no security exist at the elevators.

Punti positivi: The staff were very helpfull and they even upgraded my room.

Punti negativi: Some noise from outside.

Punti positivi: The location

Punti negativi: I booked for a studio but i didn't see anything even close to that, Its just a regular room!!. the rate is high

Punti positivi: Nothing

Punti negativi: This is without a doubt the worst Hotel I have ever been in. $470 per night, poor service, the most uncomfortable bed, poor decor. My advice is don't go to this Hotel ever.

Punti negativi: the hotel staff was very rude and exploitative. i have a very long good history with holiday inn, but this time they were very rude

Punti positivi: location

Punti negativi: staff tretment specially front desk mr.rami who was un polit person

Punti positivi: The best at this hotel is the location. it is near every thing and easy to reach to downtown and many other places.

Punti negativi: the cleanliness of rooms. There cleaning staff seems to be from out of the hotel, and they are taking long time to start cleaning the rooms. I was going out and coming back many time to my room and it was still not cleaned !!! until I call them once and twice to comment.

Punti positivi: Posizione

Punti negativi: 3 scarafaggi in bagno, la reazione dell'hotel era come se fosse normale! Albergo rumoroso specialmente per quelle persone leggere . Personale non disponibile . La colazione non era affatto buona, non è assolutamente un hotel a 4 stelle

Punti positivi: 1. Upgrade to a higher class room. 2. Attentive service, 3. Nice scent in the main hall.

Punti negativi: 1. Window view. On the one hand, street and loud bars, on the other "moon architecture". 2. No kitchenette equipment (cutlery, plates etc.). 3. The rooms need to be refreshed. 4. Breakfast ... 4 points out of 10. (Service for approx. 4-5 people does not guarantee ongoing refilling of ending products). 5. Finally ... A request at check-out to wait 2 minutes (during this time the staff checks if you have damaged something, you took it from the room). Shame on you Gems Hotel!

Punti positivi: The location was good, allowing us to walk to Raouche, the Corniche and downtown. The neighborhood (Hamra) is lively, with many options of bars and restaurants. Breakfast was also good, with many lebanese cuisine items, including sweets. We appreciated that they gave us a room upgrade to a spacious suite, with comfortable beds.

Punti negativi: Staff was not friendly. Some facilities in the suite didn't work properly, like the safebox and the air con (we had to choose: either off or too cold). The bathroom and the shower doors didn't close fully, but this was a minor problem. At breakfast, coffee machine was frequently broken. Coffee was not good.

Punti positivi: Ottima posizione in Hamra. Upgrade gratuito in Junior Suite. Pulito e ben tenuto. Cordiali. Consigliato.

Punti positivi: Posizione comoda e personale gentile

Punti negativi: prenotato perchè fuorviata da recensioni un po' troppo entusiastiche. In realtà sarebbe un dignitoso tre stelle (non certo quattro!) perchè ha delle pecche. Camere piccole (anche nelle suite), con angolo cucina di cui non si capisce il senso, visto che non viene fornito nemmeno un piatto o un bicchiere, assenza di carta igienica all'arrivo (abbiamo dovuto chiederla), asciugamani un po' delabrè, wifi con segnale scarso o addirittura in certe zone dell'hotel mancante, colazione scarsa e poco gustosa. Ripeto, un due stelle e e mezzo, max tre. Un albergo comodo solo per dormire e in una posizione comoda per cenare.

Punti negativi: I book a room with a kitchen, but the kitchen was not equipped

Punti positivi: The location was very convenient, close to lots of shops and restaurants. The room was a decent size, the bed was large and had a great mattress, and the shower was large and very good. In addition, a bottle of water was provided every day which was a nice touch, and the provision of a little kitchenette was handy although I mostly just used the kettle and fridge. The air conditioning worked perfectly and helped drown out some of the noise from the bars across the street. There were plenty of plugs to charge devices and lots of storage in wardrobes and drawers. There was also a safe. A comfortable room overall.

Punti negativi: Housekeeping was rather haphazard; sometimes I would get a hand towel but not a bath mat and other days I would get the reverse. Sometimes I had one bath towel and sometimes two. The floors could have been cleaner. Reception staff openly mocked me when I asked about local hotels with swimming pools which I found unnecessary and frankly rather rude. I was also over charged and had to send a series of messages to get this rectified-it's always worth checking what you've been charged for!

Punti positivi: L’hotel è situato al centro del quartiere di Hamra. Il personale della reception è abbastanza disponibile e reattivo. Ottima pulizia in camera ogni giorno.

Punti negativi: Colazione assolutamente migliorabile. Se prenotate il taxi per il ritorno in aeroporto e l’importo concordato è in dollari, è meglio chiedere di pagare in hotel in anticipo oppure ricordatevi di avete l’importo esatto. Il conducente da il resto solo in moneta locale.

Punti positivi: Very friendly staff very professional got upgraded room and planning to visit again soon

Punti positivi: bello l'ambiente e buona colazione

Punti negativi: Aria condizionata non funzionante malgrado tre ripetuti solleciti. Scarsa pulizia nella camera

Punti negativi: La colazione. Minimalista, spesso mancavano le posate e non vi erano cose dolci, spesso mancavano i tovaglioli, c'earno 3 o 4 camerieri fermi a guardare,ma la macchina del caffè difettava, idem quella delle bevande fredde e quando qualcosa finiva rimaneva il piatto vuoto.

Punti positivi: Very good. Not the first visit. Recommended.

Punti negativi: I had problem paying online (from my end) and the price in the online application was different (less) than the cash payment.

Punti positivi: Great check in/out flexibility Nice staff

Punti negativi: Smelly closet

Punti positivi: Posizione strategica per visitare monumenti e ristoranti

Punti negativi: Niente in particolare

Punti positivi: Nice, clean, convenient place- very friendly helpful staff. Quick check in / check out. Will do it again.

Punti negativi: Nothing

Punti positivi: La posizione strategia a downtown vicina a tutto, tranquilla e comoda per ogni spostamento. La colazione varia e con diversi prodotti locali, l’ampiezza della camera. Servizio di pulizia e cambio asciugamani quotidiano.

Punti negativi: Staff in reception non gentilissimo e accogliente; cantiere in costruzione proprio difronte all’hotel, bagno un po’ datato.

Punti positivi: The hotel is very well located, so close to high class restaurants where you do not need to pick a taxi. The price was relatively good to the location, and the staff members were lovely.

Punti negativi: The lobby is with very small area.

Punti positivi: Personale e arredamento

Punti negativi: Modalità di pagamento

Punti positivi: ottima colazione e ottima posizione

Punti negativi: peccato che non ci sia vista se non su di un hotel in costruzione

Punti positivi: My 2nd stay here and equally as good as the first time around. Everything you want from a hotel. Well priced and friendly staff. Best of all is the location and being in close proximity to the bay, shopping area, restaurants, cafes and some historical sights

Punti positivi: Staff extremely helpful , location is more than excellent , rooms of good size ..

Punti negativi: The bathrooms are very small .. no bar or restaurant available during my stay ..

Punti positivi: Actually i like the amazing staff for their professional work. The location is comfortable and close to services . Wish you all the best

Punti negativi: There is a little thing that i didn’t like, the bathe room size is not suitable, it needs to be more space than actually exist.

Punti positivi: Exceptional Buffet Breakfast, and good location within easy walking distance to the Beirut Souks, Marina and historic city centre. Also many good eating places in nearby streets.

Punti negativi: Cannot think of anything, staff where very engaging and helpful.

Punti positivi: location

Punti negativi: the bar was closed, under renovation