Campanile Annecy - Cran Gevrier

Too email for a couple with a child. Ou son 4 years had a matress directly on the groun, with no bed, in the hallway that leads To bathroom. Not really practical.

My son's bed.

Great location only 5 minutes from town. Standard Camponile motel so nice and easy.

Was as expected

The staff were friendly,helpful and English was spoken. The rooms were spotless. They also froze our cool box blocks.

The room was booked with air conditioning. It didn't work. After 3 daily visits to reception. Nothing was done. It was 30 degrees . Had to sleep with window open. The hotel is close to a busy road. Traffic noise made sleep difficult. No reduction could be made as I had booked booking.com and not direct. Manager stated I should have been offered another room..I wasn't.

Very good breakfast...

A bit noisy outside, near busy road. But fine in the room which is aircontionned

Amenities were good, the cleaning team were very good.

Room size was an issue, and the location was a small issue.