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Il personale ha reso il nostro stsy Le camere erano un po' piccole ma con il camino e terrazzo composta per la dimensione della camera.
Mi è piaciuto molto il caminetto in camera. Abbiamo apprezzato gli sforzi compiuti per salvare - con lo shampoo, balsamo, corpo lavare, lavare a mano e lozione. Inoltre, ci è piaciuto molto che abbiamo avuto la possibilità di non avere asciugamani e lenzuola cambiati per risparmiare sull'acqua. Il personale era molto cordiale e disponibile!
Ottima posizione, proprio sulla spiaggia. Ottima vista. situato in posizione centrale. Ottimo rapporto qualità/prezzo per il costo.
Mi è piaciuto molto essere proprio sulla spiaggia! Siamo andati infrasettimanale e praticamente avevamo la spiaggia tutta per noi! Le camere erano molto belle. Il personale è stato fantastico! L'unica cosa che non mi è piaciuta era l'odore del sapone, shampoo, ecc. C'era un odore strano medicinale.
Location is perfect BBQ grills on property are nice Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.
The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great. Room (especially the bathroom) was kind of cramped.
This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! ! Just be aware that the loft gets really hot if you use the fireplace in the evening.
Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible. Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.
We enjoyed the swimming pool First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!
The fact that is was right on the water The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets
The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.
Posizione eccellente, a pochi passi dalla spiaggia e i servizi. Anche se la camera ha una cucina completa, aveva quasi nessun/utensili e nessun posto per sedersi per i pasti. La nostra camera era al primo piano e potevamo sentire i passi nella camera di sopra. Per fortuna i nostri vicini al piano di sopra erano tranquilli! Abbiamo soggiornato in questo hotel 10 anni fa e il peggioramento delle condizioni è evidente.
Questo è il nostro secondo soggiorno. Il personale dell'Hotel è molto cordiale e pronto ad aiutare un qualsiasi manor. L'hotel era molto pulito considerando che consentono agli animali. Nessun problema di qualsiasi Pest. A poca distanza a piedi dai ristoranti e dal lago. I materassi hanno bisogno di un alto grado.
A pochi passi dalla spiaggia. Bella piscina calda. Letto comodo. La cucina era ben fornita. DVD era bello e abbiamo potuto affittare Redbox. Camino era bello (ma anche aspetti negativi). Il personale è molto gentile e disponibile quando abbiamo avuto bisogno di asciugamani. Il check in e il check-out. Consiglierei questo hotel. In generale, il nostro soggiorno è stato molto piacevole, ma ci sono alcune cose secondarie... abbiamo riservato per 3 persone e c'erano solo 2 asciugamani in camera. L'addetta alla reception ha però risolto rapidamente. Il caminetto non funzionava. C'erano aspetti dell'unità (pentole, doccia, ecc.) che sembravano consumato.
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Staff was wonderful! Best service I have ever had! From beginning to end!
Liked the decor and ambiance as well as the proxcimity to Heavenly. The staff were pleasant and helpful.
Hotel decoration and cleanness pleasantly surprised me. Bed was comfortable. Pity didn't have time to check out the sauna and spa nothing to complain about really, but looks like it had no AC, just fans. Probably not needed due to mountain climate specifics, I was comfortable enough. Also has no in-house breakfast other than coffee
I was surprised how well the room is kept clean and smells clean. I did not like the little ironing board, was a pain to iron clothes.
Big room, nice design, huge bed! Room on street front, little bit noisy. No coffee maker in room.
Great clean room, nice staff. Had a free drink upon checking in. Location is very close to Casinos and Heavenly ski resort. Beware though, very few restaurant choice around here. Nothing to do with hotel, but there are only about 4 plus the casinos within walking distance. Small elevator, but everything else was great!
Location, free WiFi in room. Nice big clean room. Location is excellent. Walk to casinos and good retaurants and shopping. No fitness center.
Good location, Clean room. I had two bad points. One was I reserved 2 Queen beds room, but, they served us only 1 Queen bed room. I stayed with my wife and 2 daughters. They served extra blanket. Unfortunately, my poor daughter had to sleep on the floor... I don't know what problem was happen between booking.com and this hotel. Another bad point was very poor information about the hotel. There was some SPA and Pool, but I couldn't find any information about it in my room.
I liked that this hotel was near to everything we were at, walking distance. I liked that this hotel was clean from the time I walked in the front lobby.
Very helpful staff, unusual design & build, eco-construction, central location for exploring area, Spa Facilties, great for both Summer & Winter stays. No.
The hotel was very nice and well taken care of. Issues were handled immediately! I would highly recommend this hotel! It was peaceful when I was there - which was what I was looking for. Staff didn't mention you needed a pass for the beach - and I didn't find out till I walked there and had to turn around to get the pass.