La colazione era davvero buona Piscina piccola rispetto all'immagine
Sono stato in grado di fare check-in anticipato e check-out tardi e senza problemi. Inoltre, a sinistra il mio bagaglio per un paio di giorni senza problemi. I servizi dell'Hotel erano fantastici. Ottima posizione se si desidera essere vicino all'aeroporto e Mall of America.
Ho apprezzato tutto. Il personale, l'ambiente e l'intrattenimento ( casinò) è stato un giorno fortunato per noi!
Airport pick up, location, helpful staff, and food was good. Shower water was lukewarm at best
The staff were friendly The administration didn't seem to know what we had booked. They told us that they upgrade us but we had booked a deluxe double anyway.
Internet. Close to the airport. poor English communication with staff.
The cafe made some brewed coffee for me shortly before closing which on Manila is hard to come by. Every one uses instnat wioth powdered cream. These guys had real milk in the lobby coffee shop. I had reserved for $32US and had a cooy of my booking sheet with the amount written on it. The insisted on charging me 1,700 pesos which is almost $40.00US even when I showed my reservation printout, The desk clerk eventually called upon the evening manager and after a lenghty discussion/argument we were able to settle on 1400 pesos about $33.USD. The blamed the price difference on currency fluctuations which was totally false. USD to PNP had varried by less than 2% in the previous 2 months.
Close to Manila Airports, service was very good, everything was very clean and tidy. Stayed there twice and on both ocassions had to ring the motel to pick me up from airport even though I had organised this when making my booking.
Internet. Close to the airport. Poor communication in English.
Comodo per l'Aeroporto - servizio navetta gratuito.
Era buono. L'hotel era pulito e il personale è molto disponibile Hanno bisogno di migliorare l'acqua che arriva per la doccia. Un momento era calda e il successivo molto fredda.
La pulizia Nessuna regolazione del termostato
Posizione vicino aeroporto Pulizia e rumore anche di notte
Il personale è molto gentile e si ricordavano sempre il mio nome. La posizione è eccellente per lo shopping, i ristoranti e studiavo business. Ottima colazione a buffet.
professionalità camere un piccole
Ottimo servizio. Il personale era molto cordiale e disponibile. Le camere erano molto pulite. Non è moderno ma molto confortevole. Profumo di profumo nella lobby
Era una camera. Hotel è vecchio e ha bisogno di qualche lavoro di ristrutturazione. Sono sicuro che ci sono perdite nel bagno dietro le pareti della doccia. Comodo per l'aeroporto alle 5 del mattino.
Nice clean newer hotel! Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!
Ottimo rapporto qualità/prezzo. La colazione è in realtà più di un brunch a buffet. Molte scelte. La pressione dell'acqua era eccellente. Servizi come la palestra e la piscina era piacevole. La camera doppia può essere stretto per i viaggiatori americani; optare per una camera singola invece.
Location Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!
service, facility, location, rates
We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away. We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.
The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi There was nothing to complain about at all
I liked the location, cleaness of the hotel..beautiful spacious room i think the taxes were too high
The space of the apartment was excelent... Front desk friendlyness might need to be improved.
The service and security level provided by the Ascott's was excellent and to 5 stars international standards. Honesty and responsiveness of front desk personnel is commendable. Bathroom furnishing needs to be enhanced in order to improve averall staying experince.
One word - ataraxis.
The floors were extremely dirty. Always had to keep shoes on otherwise feet were black on bottoms. We were even in the penthouse suite where you would think they take more care.
Top things about this hotel in order: Location (you cant find any better), Staff, The Bed, Bathroom, Minibar, Spa, The Cityview, and Security. The rates are too exaggerated, You can find other much cheaper hotels with similar qualities, nothing very special about it for such a price
I like their shower room. The water pressure is excellent. The breakfast buffet is good. Staff are friendly. The location is not convenient to the shopping center although it's not that far.
For the price and quality it is good value. The service and staff are Ritz Carleton level. Room was a tad on the small side. It is a little bit out of the way which entails high taxi and airport shuttle costs which should be factored in the room cost.
Value is excellent for 5 star hotel internet could be little better
Spacious and rooms are nice and clean Staff is terrible, they don't care for your time and are an unfriendly as it gets. Avoid!
Charming staff and full five star services. Location location location. We ordered and punched in on the internet for an AIRPORT hotel..........This was over 45 minutes drive without traffic far far away. Taxi cost is expensive.......at times. 3 and a half hours is not long enough to get to y
The price was not too bad, but can also get similar price of similar hotels nearby with better service. The staff in the Restaurant is not up to the task. They prefer to chat and joke among themselves instead of taking care of the customers. The fare to the airport is a rip-off, as you cannot get a taxi easily (anywhere). Pool and elevator out of service.
We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.
Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar. 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.
Rooms are great, we love the great big windows giving us a great view of the city and the pool.
Very near the airport got free breakfast every morning. Had hot water and a tolite seat (not common in the Philippines) Had working AC Remember, this is the Philippines, not the US or Canada, this country is poor relative to the US or Canada and they do nto follow our standards. But I stayed there for maybe 4 nights and was going to go back there to stay, but decided to stay in another part of the Manila Metro. I would stay there again, just have to look over the fact that this is not the US, but then again, I would say this is a 3-4 star hotel for the Philippines, but only a 1-2 star for the US, but again it was less then $30.00 per night, including breakfast. I have stayed in way worse for way more per night.. I will stay here again next time I fly into Manila Well not comparing it to hotels in the USA or Canada I do not have anything really to complain about. the room I was in had a stove top, but it did not work, but that did not matter to me and I never told them. Now if you want to be picky and compare it to hotels in the USA and Canada then there would be some things, none that mattered to me, but some might just have a heart attack over. As with all the different hotels i stayed at in the Philippines, this one does not have made service each day, so you have to clean up after your self or just not make a mess. The room and building has ants in it, but then again everything has ants in it, they are everywhere and in every thing and every building I had ever been in, even in the 10th floor. The halls have no AC, lucky the rooms do since AC is not as popular as it is here with us spoiled Americans, yes I spent a long time whit out it when i was there also... As with almost everywhere in the Philippines I have been, the coffee is boiled (tap water) and instant coffee. But really this is not a bad place to stay near the airport and it is safe (24/7 armed guard at the door) (just like most all business in the Philippines) and you can book online, unlike a lot of the cheaper price hotels in the places I have been. but for less then $30 US per night, why complain at all? It's clean and safe..
Pool area and the one staff member there was nice. Oh, and the food was top notch. Aside from that, and the facility, I was not impressed. Mostly just frustrating. They told us "no" way too many times for any place in the hospitality industry. To be fair, we're not that needy. They're just a bit too strict for their own good. For one, they refused to give us free wifi access until we had reluctantly signed up to be part of the Hilton rewards club. Also, if you like to enjoy the occasional smoke, this place is similar to a hospital in that you will be told to move elsewhere if you're not in the one place they allow smoking.
We're world travelers and I must say Conrad is one of the nicest hotels we stayed at.
Beautifully designed hotel on Manila Bay. Depending on the room not always the best view but the rooms are comfortable and the staff are great. Everything is an additional cost. Even printing out a few sheets of paper.
Courteous staff and always willing to lend a hand. Valet parking was available at no extra cost plus it was handed to us clean after a night's rain. Our wifi was down during our stay but since my other family members were staying at a diff room, we did not bother to complaint and instead used their wifi. Fireworks during the nye was scheduled at 12:10 so we waited until 12:30 but there was none. I had a good night sleep as the bed and covers were really soft and comfy. Will stay here again for their relaxing ambience and good service.
Kayak site displayed error page when booking did not complete. No confirmation or notification. When booking resulted in completion, confirmation page and email notification was received almost instantaneously. Customer found out at the hotel during check-in that there were two/duplicate reservations. Hotel staff insist no-show as reason to charge the other unoccupied room unless getaroom.com validate the reason for duplicate reservations was not customer's fault. Hotel will not refund, getaroom washes hands and point to Kayak. Maybe Kayak will genuinely care for its customer to help resolve issue.
Near airport. Just kind of drab.
Safe, clean and very convenient location it's just 5 minutes drive to NAIA 2 terminal and the shuttle service is stand by there which is always available at any time you want, please don't forget to give the driver a tip. Excellent breakfast. The room was a bit small but that's okay for us.
Its location was great for me because I was only looking for closeness to the airport. The fact that there was fast food and slow food available and a free airport shuttle made it more than I expected for the price. I was there for 6 hours my wife for 12. The appearance of the hotel is not appealing and hard to recognize from its surroundings. I was only in the hotel for sleep and something to eat and it was very adequate for those things. WIFI did not work well at all except for email.
Very friendly staff. They were all nice and willing to help with anything. Good price for the location. It is 5 minute walk to terminal 1. 10 minute cab ride to terminal 2. Also the hotel shuttle service is great. I enjoy a very hot shower. The hot water here is not hot. I understand that a cold shower is common in the philippines but that is the only complaint I have of this hotel.
Very friendly and helpful staff; location close to airport was perfect (we had an early morning ongoing flight); free breakfast in the restaurant was acceptable and served quickly. Could have been cleaner; rooms somewhat run down. Some may find things more objectionable, but we have come to expect and accept such things since we have lived and traveled overseas as missionaries for many years.
location no service, no amenities, dark rooms, beggars/vendors at entrance, high price for a ran down building.... sorry.
Proximity to airport, free shuttle to airport. The towels in my room stank so badly that I had to dry myself with my previous day's shirt. The lock on the door was so flimsy that I put my bag against the door so I would hear if anyone tried to get in.
the hotel shuttle was great, toiletries included low water pressure/low heat on upper floors
The emplacement Durty room
Room was large Not enough restaruants in hotel was exspecting more
This guest did not leave comments about this hotel.
Only the proximity of the international airport! Room is not upkeep, bed linen dirty, lots of mosquitos! The room should be checked, sprayed with pesticides for mosquito-free. I had mosquito bites,Not nice! I used this hotel I had a good experience before, amenities before doable now dirty!