A&O München Hackerbrücke

Di notte c'era troppo rumore da parte di famiglie e ragazzi che stavano sul balcone a fumare. La porta finestra non chiudeva giusto. Il balcone non era accessibile. Il TV era troppo piccolo. In bagno non funzionava la ventola.

Location is good, staff tried to help

We had been to another of a&o hostels and expected a similar kind of experience, but Munich's one (at least the one in Hackerbrucke) wasn't great at all. At check in we got a number of our room. When we entered the room, it turned out that only one bed is available there (and I traveled with my friend), all others are either occupied or have dirty linen on it. I returned to reception, they transferred us to another room. In this new room clean beds were absent either. One of other inhabitants told us, that two people had checked out today, but no one has come and cleaned the room at all. We had to get a clean set of linen at the reception and change the linen by ourselves. Personal charging sockets and lights near my bed didn't work. In a span of three days nobody cleaned neither the room nor the bathroom. At least new rolls of toilet paper appeared.