Distretto di Queenstown hotel vicini a Queenstown Gardens

Punti positivi: Il personale è molto accogliente e accomodante. Ottima posizione, a pochi passi dai negozi e dai ristoranti. Camera molto confortevole, letto comodo con lenzuola morbide, ampio bagno con vasca idromassaggio. Se potessimo prendere l'hotel e il personale per raggiungere le altre destinazioni di South Island.

Punti positivi: Le camere sono molto belle, i bagni erano i migliori che abbia mai visto. Le attrezzature erano eccellenti. Il personale era attento cordiale e disponibile.

Punti negativi: Situazione di Internet era debole. Solo controllare le e-mail di FB e meteo. Mai trasmesso nulla. Anche alberghi di categoria media in Nuova Zelanda hanno accesso internet wi-fi gratuita e illimitata. Coupon ricevuto per la colazione ridotta ma prezzo ridotto era stato pubblicizzato all'esterno.

Punti positivi: The room was good, comfortable and warm. Staff was easy to deal with.

Punti negativi: Breakfast was alright, there was no real parking facilities.

Punti positivi: Breakfast was great. Would have been nice to have been asked if we wanted more coffee especially when it was very quite first morning (Friday). Overall was great though.

Punti negativi: Didn’t like the bathroom fan going 24/7

Punti positivi: Loved the staff, the decor, the breakfast and the spa

Punti negativi: The beds were awful, completely sunken in the middle, absolutely no support at all, this was disappointing

Punti positivi: Location, great room, excellent staff

Punti negativi: The first night, the heating in the room wasn’t working, although cold and inconvenient, the staff dealt with it very professionally and also upgraded us for the rest of the stay, so it all worked out OK

Punti positivi: Posizione perfetta per visitare Auckland

Punti positivi: Great hotel - but one side of the kingbed required updating. other than this the hotel was great.

Punti negativi: The bed was past it's replacement date

Punti positivi: Excellent staff, wonderful service.

Punti positivi: good service,good decor,pleasant feel

Punti positivi: Fabulous staff, great attention to detail, the bed was exceptionally comfortable. We were made to feel as if we really were welcome and our custom appreciated. Had the feeling of a small boutique hotel not usually experienced in a chain hotel. Thanks for a great stay

Punti negativi: Everything was excellent

Punti positivi: This hotel was the complete package for a luxury ski holiday. It offers a great central location (and is across the road from the ski bus to Coronet Peak and the remarkables), well appointed rooms (incl underfloor bathroom heating) professional friendly service, and a discrete well appointed bar to settle in after a day on the slopes.

Punti positivi: Staff was friendly and helpful. Close to town centre, shops and restaurants. Bed was very comfortable

Punti negativi: Gadgets (espresso coffee machine, tv in bathroom, spa bath) were either user unfriendly or out of order. Our room faced a street with a noisy pub. So, if you want quiet, ask for a room away from the street. It had a nice view however.

Punti positivi: A very nice and well managed hotel.

Punti negativi: None

Punti positivi: Staff were very attentive. The accommodation was comfortable and thoughtfully presented.

Punti positivi: The staff were very professional and willing to assist with anything. They were not over the top as some can be though. The room was very comfortable but we did not dine in the restaurant so can't comment. We would def use again if we go to Queenstown.

Punti negativi: We specifically asked for a king that was not 2 singles - it was a busy weekend so perhaps this is why we didn't get that!

Punti positivi: Beds and pods are really comfy, kitchen and bathrooms are cleaned very often and very well organised. And you always can find a bathroom even if it is busy. Holly, the manager, and the dream team of receptionists and cleaners are really awesome and friendly. Thank you very much !

Punti negativi: It was not easy to understand how works the TV with Netflix, a note with explications could be cool !

Punti positivi: If it can change bedsheet every couple days, it would be very pleasure.

Punti positivi: L'Ostello in se, è bello. Ottimi servizi, cucina pulita.. Letto comodo e posizione comoda vicino al supermercato. Ho prenotato per una settimana apposta per le reviews e non me ne pento. La colazione è inclusa ed a Queenstown(cara) è top. Inoltre c'è la possibilità di fare una cenetta nella cucina(free) Ma sto notando un leggero degradamento :(

Punti negativi: Non ho apprezzato il personale. Ci sono più occasioni dove sono stato mecontento del servizio. Avendo prenotato per la bellezza di 7 giorni, non mi hanno voluto stampare dei fogli... Che dovevo mandare di urgenza via posta la mattina dopo, la receptionista mi ha mandato alla biblioteca... Ed erano le 9 di sera.... Alcune non le ho viste motivate, ed molte di loro lavorano senza 'voglia' facendo il minimo necessario.

Punti positivi: Camera molto accogliente

Punti negativi: Il bagno freddo

Punti positivi: Posizione, pulizia, possibilità di cucinare

Punti negativi: Prezzo troppo alto per una camera in comune

Punti positivi: The pods were good!

Punti positivi: The location,facility and the staff.

Punti positivi: The staff was friendly : He accompanied us to our room ! The bed was so cool ! The room and kitchen was very clean It's a kind place with a good open space with kitchen and living room ! I recommend it

Punti negativi: The only thing, there was no hot water in the shower. The thermostat was not working. I burned myself more than once and vice versa. But it's not a big problem !

Punti positivi: Very comfortable and clean hostel. Excellent service and location too. Would recommend

Punti positivi: The pod is so comfortable. Our room has a very nice view. And we had our own kitchenette and a balcony in our penthouse. The staffs were very nice and friendly too. Will book again probably next week with a much longer stay.

Punti positivi: Isolato dal rumore del centro città ma a breve distanza a piedi

Punti negativi: Il parcheggio era limitato alcune serate.

Punti negativi: Wifi non sufficiente.

Punti positivi: Il personale cordiale e la struttura ben arredata con ottima vista

Punti negativi: Connessione wifi gratuita era limitata

Punti positivi: Super friendly staff who where always ready to help! Really enjoyed the stay and the room was nice and clean.

Punti positivi: Staff were amazing and the bed was the most amazing bed I have ever slept in❤..beautiful view

Punti negativi: Restaurant was closed and no room service at moment

Punti positivi: The room was well presented, clean and tidy. It also smelt lovely

Punti negativi: We were really disappointed with the house keeping service, one room completely forgotten on the first day and then the second day was still not cleaned etc by 4pm. Also, we used the hot tub facilities and three members of our family developed a fairly severe skin reaction (folliculitis) which was quite unpleasant. When advising staff of the missed room cleaning and spa reactions, they didn’t seem overly concerned or apologetic, we felt this was disappointing as the customer service/care felt like it was lacking in this area. We understand due to the covid pandemic that the facility may have been operating on a reduced staff but this was not communicated to us at all.

Punti positivi: View is amazing. Beds are super comfortable. Bathroom and room were always lovely and warm. Nice walk to town

Punti negativi: It was all good

Punti positivi: Views were awesome.

Punti negativi: We couldn’t use the icon view platform. Millions dollar views up there.

Punti positivi: Good view of the mountains.Staff very friendly and helpful.

Punti positivi: Lovely views of the lake.

Punti negativi: The spa gave me and my two children rashes - mine hasn’t gone away and we left the Heritage 4 days ago. I believe it was bacteria in the spa. The heritage spa was the only one I’ve been in, so ...

Punti positivi: Breakfast was great, staff were so helpful and polite, bed was comfortable.

Punti negativi: The pillows were super uncomfortable and need updating. The rooms were quite outdated and due to COVID19 there was no room service which was a little inconvenient.

Punti positivi: Great value for money - many attractions in Queenstown - Heritage offers free bus into town centre only 10 minute walk away - great staff really helpful - free parking - pool, spa also a day spa

Punti negativi: We weren't there long enough

Punti positivi: The layout of the hotel.

Punti negativi: The TV was old and dated.

Punti positivi: Staff were friendly and helpful when asked questions

Punti negativi: The buffet were poor. It was not upto the international standard.

Punti positivi: Facilites were great - pool, gym, sauna and restaurant

Punti negativi: Didn't get any sun on balcony

Punti positivi: great location and views, warm, friendly and helpful staff

Punti positivi: Staff were very friendliness and helpful

Punti negativi: I booked a room which included the breakfast (part of the deal) and the breakfast was added to my bill which I had to get removed. Also, some items were incorrectly added to my bill which I hadn't authorised.

Punti positivi: the service was outstanding hotel staff was very friendly

Punti negativi: the pool tempreture was bit of a let down was to cold, also it said there was an indoor pool, not even half the pool was inside or undercover it cant be classed as an indoor pool. other than that it was all good.

Punti positivi: Overall a nice experience.

Punti negativi: As to the restaurant: do not rush the otherwise excellent dishes through, but let people have a break between courses.

Punti positivi: Just the convenience of everything after being on the road for 3 weeks to sleep in a comfy bed was lovely nice room view from Forest wing

Punti negativi: needed a map on arrival to locate where everything was. soon sorted with a walk around

Punti positivi: They Upgraded my room from a kingsize to a beautiful 3 bedroom villa at no extra charge. And staff were very friendly

Punti negativi: Altra volta, non per il Capodanno cinese

Punti positivi: Ottima posizione e bellissima proprietà

Punti negativi: There was a tiny bit of scum in the bath but overall good

Punti positivi: La posizione della struttura, la pulizia della camera

Punti positivi: So close to the city, the staff were very accommodating & great cleaning service!

Punti negativi: Parking was tricky but we were offered other places which was helpful.

Punti positivi: room size

Punti negativi: stating the buffet breakfast wasn't running due to covid level 2

Punti positivi: Location rooms had enough space

Punti positivi: Location by the playground was amazing for our kids.

Punti negativi: No parking, very drafty room, grumpy European staff in the breakfast room.

Punti positivi: View was fantastic.

Punti negativi: Construction outside the window.

Punti positivi: The location was awesome, staff were very helpful.

Punti positivi: Staff were amazing, they did the best with the dated resources that they have.

Punti negativi: Valet parking was full, this is an inconvenience because of limited parking at the facility cars get backed up while you are checking in. This is extremely dangerous and my car was moved buy a member of staff to a bad location where another guest verbally abused me for placing my car there as it blocked his from leaving. I explained I didn’t personally place the car there but it was chaos. It was extremely dated inside. Only thing great is location and staff. I wouldn’t come again.

Punti positivi: Good range of food for breakfast. Great location as it was central but quiet. Cozy feel to reception and cafe/bar. Valet parking eased the stress of finding a parking space.

Punti negativi: We had booked for 4 people in the room but there were only 2 mugs and tumblers.A couple of days room service didn't make it to our room until 4pm which was when we had just got back. Not major problems however.

Punti positivi: Right on the lake. Kids went skying adults went shopping and sightseeing

Punti positivi: Excellent location. Helpful and friendly staff.

Punti negativi: None to mention

Punti positivi: proximity to town, bath in room was nice, as was the spa, having a safe in the room was good, plenty of services within the hotel, i.e. bar, restaurant and internet facilities

Punti negativi: there are only two computers to access the internet, everyone wanted to use them, hard to get on at any time of the day

Punti positivi: The location is very central

Punti negativi: None

Punti positivi: The staff were excellent, they made us feel at home from the minute we walked through the door.

Punti negativi: We had no complaints at all.

Punti positivi: The room was very clean.

Punti negativi: Nothing uncomfortable.

Punti positivi: Closeness to CBD.Clean bed and bathroom.Heaps of storage room.

Punti negativi: Lack of clean filtered air in the hallways.

Punti positivi: good facilities - restaurants, laundry etc Offered gluten free. Good location we were able to walk to all Queenstown entertainments.

Punti negativi: Room was not very immune from noise from hallway

Punti positivi: The hotel was adequate, clean and comfortable. The location is excellent being within easy walking distance of the town facilities

Punti negativi: Being downgraded without any prior correspondance about this was insulting. I would have booked elsewhere if I had known.

Punti positivi: location and pleasant staff

Punti positivi: The location is the best.

Punti negativi: The hotel is quite old, need some renovaltion.

Punti negativi: Il parcheggio era un extra e anche la connessione internet Wi-Fi.

Punti positivi: Location was great

Punti negativi: Could not get the TV to work

Punti positivi: Staff Friendly & fast checkin / checkout Great location & good gym. Bed very comfortable. I got a vert good rate,possible due to just opening post Covid.

Punti positivi: Very friendly welcome. Comfortable rooms and clean bathroom.

Punti negativi: Customers shouldn't have to pay extra for parking.

Punti positivi: Location was great. Staff nice. Nice and quiet room.

Punti negativi: Room was cold. Tried turning heat up with no help. Had to sleep with extra clothes on as only 1 spare blanket and I gave it to my daughter.

Punti positivi: Very helpful concierge.

Punti negativi: The location is not near the town centre as told. They made me wait about 2 hours to check in to my room !! And Internet is too expensive and very slow in the rooms.

Punti positivi: Convenient location, beautiful building, friendly staff, effortless.

Punti positivi: I messed upo the booking and both the Hotel and the booking agency very kindly allowed my reservation to be changed all at the same rate.

Punti negativi: Nothing

Punti positivi: Central location

Punti negativi: They couldn't ind our reservation

Punti positivi: the room service menu was fairly priced, and same with the items from the room fridge

Punti negativi: the spa pool was good, but was disappointed that the saunas were separated into male & female, and were situated in the bathroom.and the bathroom in the room smelt like urine from when we arrived

Punti positivi: The garden was nice, the room was as expected.

Punti negativi: Yes, the dining was expensive, when there should have been a range of prices at each meal, eh. Ridges in QT, has 3 options for b'fast, starting with the budget continential b'fast at $8.50, thru to a full b'fast, the price I can't remember. A wider range in dining offerings would have meant we would have dined at the hotel, at least once daily.

Punti positivi: Good location, comfortable room.

Punti negativi: Cooked buffet breakfast not very hot.

Punti positivi: Good location, only 10 minutes walk to the center. Very friendly and helpful staff.

Punti negativi: Dont understand why the spa pool only is opened for 4 hours.