Hotel vicino a
Centre Bell,
Montréal

Punti negativi: It's KLM. What else do you need to know.

Punti positivi: Muslim food

Punti positivi: The crew.

Punti negativi: The time between flights.

Punti positivi: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Punti negativi: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Punti positivi: I liked having an empty seat next to me?

Punti negativi: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Punti negativi: There was a delay of 4 hours to board from Montreal to Paris. with not any justification or valuable reason from the crew.

Punti negativi: Newer aircraft

Punti positivi: getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE

Punti negativi: when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended

Punti positivi: Crew professional despite longest flight of my life

Punti negativi: The personal screens weren’t working, not even the USB chargers! We knew right away upon boarding but crew likely lied to us telling us they would come on above 10,000ft. They never did, electrical problem apparently. Unacceptable on a transatlantic flight. To add insult to injury some teenager got separated from his parents in the confusing Rome terminal, likely in the bathroom. Was 30 minutes late boarding and because his suitcase was on board we couldn’t leave until they found him or his bag. We therefore missed our takeoff window and left 70 minutes late! So a 9 Hour flight with no infotainment or WiFi or charging became a 10 Hour flight from hell with terrible food to boot.

Punti negativi: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Punti positivi: The crew was great.

Punti negativi: The seat space was very narrow for an international flight.

Punti negativi: Air Transat was awsome

Punti positivi: the plane didn't crash.

Punti negativi: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Punti positivi: Movies

Punti negativi: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Punti positivi: Movie selection are great

Punti negativi: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Punti positivi: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Punti negativi: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.