Hotel vicino a
Centre Bell,
Montréal

Punti positivi: The extra legroom in the Classic Package Seats.

Punti negativi: The snacks where a little on the dull tasteless side.

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: TAP is great to fly, friendly, safe and solid, nice crew

Punti positivi: Clear communication about delays and boarding, comfortable seats, great service.

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti negativi: The crew not sympathique

Punti positivi: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Punti negativi: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Punti positivi: Boarded fast

Punti negativi: Hours of flight

Punti negativi: Easy checkin, friendly staff, nice quick flight

Punti positivi: TAP is great to fly, friendly, safe and solid, nice crew

Punti positivi: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Punti negativi: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Punti positivi: Not much. Poor service, bad crew

Punti negativi: Better service