Trova offerte per voli da Venezia Aeroporto Marco Polo a Berlino-Schönefeld (VCE - SXF)

Punti negativi: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.

Punti positivi: Worried that the flight wouldn’t make it due to the weather, but except for a little delay everything was very good!

Punti positivi: Precisione, ordine, comodità.

Punti negativi: Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono.

Punti negativi: Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor.

Punti positivi: Puntualità

Punti negativi: Cena a bordo

Punti positivi: The security check was fast.

Punti negativi: The bus from the plane to the airport.

Punti negativi: a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules

Punti positivi: Imbarco veloce ed arrivo in anticipo

Punti positivi: Th me crew members were friendly

Punti negativi: Timeliness

Punti positivi: Efficient No Frills Value For Money

Punti negativi: Cramped Seating

Punti positivi: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Punti negativi: We will seriously think of a different air line

Punti positivi: everything

Punti negativi: nothing

Punti positivi: The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable.

Punti negativi: Nothing.

Punti negativi: Easy jet, sempre una garanzia di ottimo servizio

Punti positivi: Fast boarding, nice crew

Punti negativi: The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed

Punti positivi: Staff were all frjendly

Punti negativi: The plane came in early and we boarded on time but didn’t take off until 22;25

Punti positivi: Staff were all frjendly

Punti negativi: The plane came in early and we boarded on time but didn’t take off until 22;25

Punti positivi: Imbarco veloce ed arrivo in anticipo

Punti positivi: Fast boarding, nice crew

Punti negativi: The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed

Punti negativi: Some passe

Punti negativi: a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules

Punti positivi: Amazing timely departure and super fast luggage!

Punti negativi: Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait.

Punti positivi: Tutto tranquillo

Punti positivi: Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo.

Punti positivi: Flight was comfortable. Good legspace at my seat.

Punti negativi: Boarding was terrible. They put everyone in a bus for like 15 minutes. Then they had us all standing outside in the rain in a long line waiting to board the plane. Crew seemed inexperienced. They had a hard time making decisions with where to put people's bags in the overhead compartments, so much so that passengers took it upon themselves to offer opinions about where bags could be be placed which just prolonged the process. The pilot sounded depressed/not very friendly when he spoke to us on the intercom, didn't give me a good feeling about my journey. Usually pilots speaking to the passengers are cheerful and make an effort to put you at ease in prep for your journey. On easyjet you have to pay for any food or drinks. That sucks. There is no entertainment, just a magazine which is short on interesting articles and mainly just tries to sell you stuff.

Punti positivi: Imbarco veloce ed arrivo in anticipo

Punti positivi: Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!

Punti negativi: There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available.

Punti positivi: Puntualità

Punti negativi: Cena a bordo

Punti positivi: Worried that the flight wouldn’t make it due to the weather, but except for a little delay everything was very good!

Punti positivi: Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo.

Punti positivi: Low cost, no complimentary food and no entertaiment

Punti negativi: I could not take the trolies on board.

Punti positivi: The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable.

Punti negativi: Nothing.

Punti positivi: The crew were lovely and took care of us.

Punti negativi: The delay was over an hour and we just sat on the plane.

Punti negativi: Easy jet, sempre una garanzia di ottimo servizio

Punti positivi: Friendly crew, arrived 40 minutes early.

Punti negativi: Seat wouldn’t recline.

Punti positivi: Quick and no fuss

Punti positivi: Si

Punti negativi: Era un po' in ritardo

Punti positivi: Puntualità

Punti negativi: Cena a bordo

Punti positivi: Flight crew was nice!

Punti negativi: Flight was delayed about an hour! I felt like a simple apology about us being held up wasn’t enough. They could have offered all passengers at least a free beverage. Does customer service exists anywhere anymore?

Punti negativi: TXL could have hired more ground staff. We were delayed almost 1 hour because they couldn’t find a driver for the pushback tug.

Punti positivi: Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!

Punti negativi: There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available.

Punti negativi: a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules

Punti positivi: Efficient No Frills Value For Money

Punti negativi: Cramped Seating

Punti positivi: Am very upset with how I got treated

Punti negativi: Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame