Trova offerte per voli da Venezia Aeroporto Marco Polo a Berlino-Schönefeld

Punti positivi: Seats were comfortable.

Punti negativi: Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard.

Punti positivi: Nothing

Punti negativi: They scam you on luggage. We purchased hold luggage prior, were told not to check it in, then forced to pay for it at the gate which was 60 euros per bag. Not sure if we’ll get a refund. But it was a really bad experience. One employee was kind, the others treated us very poorly.

Punti negativi: Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew.

Punti negativi: Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off.

Punti negativi: Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off.

Punti positivi: Speech from the pilot. Only person to explain the situation during the 4hour delay

Punti negativi: Everything. Poor customer service. Atrocious service. Would not recommend

Punti positivi: Fácil abordaje

Punti positivi: I landed alive

Punti negativi: No information about the gate until you have tk run across the airport to board

Punti positivi: Yes and yes

Punti negativi: For what it is that you offer I am not sure what more I should expect. All staff were courteous and friendly. Great job.

Punti negativi: Seats are really small and stick together, super uncomfortable for more than 2h

Punti positivi: Smooth flight, on time arrival, nice and clean airplane!

Punti negativi: Great flight, everything went perfect.

Punti negativi: Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min.

Punti positivi: Nothing

Punti negativi: They scam you on luggage. We purchased hold luggage prior, were told not to check it in, then forced to pay for it at the gate which was 60 euros per bag. Not sure if we’ll get a refund. But it was a really bad experience. One employee was kind, the others treated us very poorly.

Punti negativi: Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off.

Punti positivi: Speech from the pilot. Only person to explain the situation during the 4hour delay

Punti negativi: Everything. Poor customer service. Atrocious service. Would not recommend

Punti positivi: Nothing

Punti negativi: Ryanair’s app was down preventing me from check-in for my flight. When I went to the counter to get my boarding passes printed, the agent informed me that they where going to charge me 55€ per ticket. I think this is unfair! Never flying again with this airline!

Punti negativi: Too claustrophobic, stood in the rain and wind on the tarmac due to loading delay. Not for me, first and last time with Ryan.

Punti positivi: Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card.

Punti negativi: If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines.

Punti negativi: Meno comprensibili, e non sono disponibile in caso in incomprensione

Punti positivi: clean, efficient

Punti positivi: Smooth flight, on time arrival, nice and clean airplane!

Punti positivi: Crew was very informative and honest about all the extra fees there are with easy jet.

Punti negativi: During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded.

Punti positivi: There was a 2hr delay and communication from the pilot was misleading at often times

Punti positivi: The airport in Krakow was very clean with many shops.

Punti negativi: Tight space with big guys next to me but short enough of a flight to really mind this.

Punti negativi: Baggage allowance should be better. They only authorize 44 lbs which is less than other airlines. I was really not happy with the baggage allowance.

Punti positivi: I like that they start with the back first to front.

Punti negativi: The flight was delayed by 2 hours. NOBODY knew what was going on. Or anything. The communication with the ppl was horrible. Unorganized, poor custom service.

Punti positivi: Nice plane

Punti negativi: Baggage policy is ridiculous. Seems random who pays and who doesn’t but they clearly target Americans. How can you fly a long haul flight and not provide water without paying????

Punti positivi: Speech from the pilot. Only person to explain the situation during the 4hour delay

Punti negativi: Everything. Poor customer service. Atrocious service. Would not recommend

Punti positivi: I couldn't tell you. They were basically non existent.

Punti negativi: Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself

Punti positivi: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Punti negativi: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Punti negativi: Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic.

Punti negativi: Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on.

Punti positivi: Yes and yes

Punti negativi: For what it is that you offer I am not sure what more I should expect. All staff were courteous and friendly. Great job.

Punti negativi: The crew could have shown up on time.

Punti positivi: The crew on the plane handled the difficulties of a passenger well.

Punti negativi: The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight.

Punti negativi: I have travelled many easyJet flights but today’s ground crew in Nice were rude, hostile and not nice to passengers

Punti negativi: The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok.

Punti positivi: Seats were comfortable.

Punti negativi: Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard.

Punti positivi: The crew were very polite and courteous even after all the delays they had on the previous flight we always have extra legroom seats so that is why we were comfortable

Punti positivi: Boarding was super easy - but then I did pay extra for Priority.

Punti negativi: If you don't order food in advance, there's only the snack menu available, which is very limited and poor quality. Also, the cabin staff basically ignore you, while offering a range of goodies, at different times, to those who did order in advance.

Punti positivi: The crew on-board was nice this time around.

Punti negativi: The entire process: -the check-in staff are rude -had to wait in line for over 1.5 hours to check in (no self-serve kiosk at CDG) -the 10kg total (backpack and suitcase) carry-on limit was a surprise on this flight and cost €80 for being ~2kg over - generally confusing with bad surprises

Punti positivi: Nd

Punti negativi: Aereo vecchio, sedili inadeguati per chi è più alto di 1.80

Punti positivi: Great new Dreamliners, amazing and attentive crew.

Punti negativi: On board entertainment is scarce, the food is bland.

Punti positivi: Nothing

Punti negativi: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Punti positivi: The cabin crew was very good. The check in process was tough but the representative was nice.

Punti negativi: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Punti negativi: I have travelled many easyJet flights but today’s ground crew in Nice were rude, hostile and not nice to passengers

Punti negativi: Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min.

Punti positivi: The flight attendants were friendly, caring and helpful. Especially when we were leaving

Punti negativi: It might be a vegetarian option in menu included, instead of need to order it in advance. It might be a nice soft music while boarding- the passengers will be more relaxed.

Punti positivi: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.

Punti negativi: Everything was good

Punti positivi: The service por a 85 years old was poor

Punti negativi: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk

Punti negativi: My luggage never arrived!! It was only a 45 min flight and bag was checked two hours prior to take off. Then customer service was nonexistent until we handled it on our own.

Punti positivi: The fact that the plane was newer

Punti negativi: Perhaps offering water to passengers who didn’t select in flight meal option. Eight hour flight with no water is horrible. There is an option for buy bottled water for 4 Euros but I think basic customer service should include water. Terrible... I’ve never seen this before!!!!

Punti negativi: Trying to get info about the flight in advance was difficult and confusing.

Punti positivi: Didn’t make the flight

Punti negativi: I came in from a connecting flight that was slightly delayed and got to check in 55 minutes before take off but the checkin counter had just closed and they wouldn’t let us get on the flight, and I was traveling with my toddler. Norwegian wouldn’t offer any help because we were too late they said.

Punti positivi: I couldn't tell you. They were basically non existent.

Punti negativi: Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself

Punti positivi: The crew on the plane handled the difficulties of a passenger well.

Punti negativi: The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight.

Punti positivi: On board crew was good.

Punti negativi: Free beverages like every other airline. Not good at all boarding/checking in.

Punti positivi: The cabin crew was very good. The check in process was tough but the representative was nice.

Punti negativi: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.