Trova offerte per voli da Napoli a Berlino-Tegel (NAP - TXL)

Punti negativi: Volo cancellato per guasto all'aeromobile; sostituito l'aereo e partenza con 7 ore di ritardo. Scarsa l'assistenza della compagnia a terra.

Punti negativi: The plane was dirty... inside doors gross....a cup of coffee would have been nice or even water...it seemed like a constant sales pitch...felt bad for the crew...it was a huge value...but would have paid a bit more for just a few conveniences

Punti positivi: The flights were on time and everything was very organized.

Punti positivi: Like? Nothing! Extortion at its best. Will not recommend. Will never fly with them again. Shame on you Jaysk for supporting them.

Punti negativi: If their system worked and I could have checked in online instead of being charged an extra $170 something dollars at the gate. Oh and them not charging me another $100 for my luggage the second flight that I swear I paid for...terrible.

Punti positivi: The original price

Punti negativi: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Punti positivi: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Punti negativi: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Punti positivi: We landed safely in Toronto

Punti negativi: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Punti negativi: Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.

Punti positivi: Crew was fast

Punti negativi: Boarding was late and also arrived late

Punti negativi: Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati.

Punti negativi: Partire in orario Chek in mlt lenti, un sl addetto

Punti positivi: Personale gentile e profesionale, volo perfetto.

Punti positivi: Really disappointed

Punti positivi: Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable.

Punti positivi: The original price

Punti negativi: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Punti positivi: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Punti negativi: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Punti positivi: - very kind and professional crew

Punti negativi: - boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)

Punti positivi: Nothing

Punti negativi: Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us

Punti negativi: In ritardo, mi ha fatto perdere l’aereo successivo

Punti positivi: Got us from a to b.

Punti negativi: No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay.

Punti positivi: The original price

Punti negativi: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Punti positivi: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Punti negativi: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Punti positivi: The actual flight was quite alright. Staff were efficient and courteous, seat were comfy, although they didn't lean back.

Punti negativi: Boarding was a disaster. We arrived quite early but no-one was available to check us in, so we had to wait an hour. When we got into the boarding area, there was a restaurant that only had sweets (it was 7 p.m.). This wasn't the airline's fault of course, but it added to the frustration. Then signage at the gates was unclear so that we weren't sure if we were in the right line up. We had to squeeze past around 150 people who were boarding a different flight (to Porto) and then were informed that we had priority boarding and didn't have to wait. We still had to wait anyway, around 40 minutes. All very confusing and frustrating. But it was cheap, so that excuses everything, right? Not.

Punti positivi: Staff were all frjendly

Punti negativi: The plane came in early and we boarded on time but didn’t take off until 22;25

Punti positivi: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Punti negativi: We will seriously think of a different air line

Punti positivi: Efficient No Frills Value For Money

Punti negativi: Cramped Seating

Punti negativi: In ritardo, mi ha fatto perdere l’aereo successivo

Punti positivi: Like? Nothing! Extortion at its best. Will not recommend. Will never fly with them again. Shame on you Jaysk for supporting them.

Punti negativi: If their system worked and I could have checked in online instead of being charged an extra $170 something dollars at the gate. Oh and them not charging me another $100 for my luggage the second flight that I swear I paid for...terrible.

Punti negativi: Non si può pagare più il trolley del volo vergogna

Punti negativi: Volo cancellato per guasto all'aeromobile; sostituito l'aereo e partenza con 7 ore di ritardo. Scarsa l'assistenza della compagnia a terra.

Punti positivi: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Punti negativi: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Punti positivi: Price was good

Punti negativi: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Punti positivi: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Punti negativi: We will seriously think of a different air line

Punti negativi: Better organization at boarding

Punti positivi: Pretty excellent overall. Boarding very speedy.

Punti negativi: Busy!

Punti positivi: Automated check in and bag drop, gate after the bridge, clean cabin

Punti negativi: A delay in service, non-window seats

Punti positivi: Price was good

Punti negativi: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Punti positivi: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Punti negativi: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Punti positivi: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Punti negativi: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

Punti positivi: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Punti negativi: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti positivi: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Punti negativi: Could not check in online because the system was down.

Punti positivi: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!

Punti positivi: The security check was fast.

Punti negativi: The bus from the plane to the airport.

Punti positivi: The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back.

Punti negativi: Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time.

Punti negativi: Easy jet, sempre una garanzia di ottimo servizio

Punti positivi: Amazing timely departure and super fast luggage!

Punti negativi: Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait.

Punti negativi: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Punti positivi: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Punti negativi: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Punti negativi: 25 min late too much announcements during night flight, especially about duty free items and prices...

Punti negativi: There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare