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Quiet location small parking lot
It is strategically located and close to shopping, ski, parks, golf courses, factory outlets, casino, gas stations, snowmobilling, restaurants, gift shops and Lake Tahoe. Laundry is free. We had an upgrade with a dedicated spa to our unit. The flush was not working and I had to fix it myself because it was late at night to ask for assistance. The TV in the living area was also not working but didn't bother to call coz we were out most of the time. Should fix them before any guests check in.
easy to find; good location to wedding on golf course we went to; room was adequate size with good parking. staff very responsive to our needs for an iron and to contact others who were staying at same hotel. location was quiet with minimal traffic, yet we were able to access restaurents, golf, and casinos within a short distance. no newspapers; no remote for the television; no iron in room
The motel was within walking distance to the casinos. A free continental breakfast was provided. There wasn't enough parking spaces available. The bed mattress appeared old and sagging. The air conditioner was too loud when turned on.
Interent signal was very poor.
We only stayed one night. The carpet was dirty, the first tv didn't work. The bed had sagging spots in the mattress and you couldn't open the bathroom door all the way to get into the bathroom. No coffee machine or any other amenity in the room. Only downstairs. Continental breakfast only offered bagels and toast. No fruit,oatmeal, cereal, no juice.
Friendly personell, good location, free breakfast no tea/coffee facilities
The reception was very abrupt.The inclusive continental breakfast was poor with some cutlery not available!
Proximity to casinos and Heavenly Valley 11 a.m. checkout
I didn't see any pet's fee charge in either this website nor their website! It should be clearly post how much would they charge during the reservation, it's not very pleasant to find out I need to pay extra for my staying! And the bathroom drain was not working well.
Great location, great price. A/C did not work.
The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.
The beautiful location. The room was very comfotable for the price we paid. Very limited choice at breakfast.
It was nice that the staff let us check in early. location was good, it is close to the beach, have swimming pool. bathroom was too small, table was also small only enough for 2 chairs 1 of the chair was so dirty that we were afraid to sit on it. knob for the shower was loose. maid didnt clean the coffee cups or coffee maker. towel for the swimming pool was too small. some of the donuts was so hard ( probablly left over from previous day). it's hard to find plug for your cells or laptop. we have to push the bed away from the wall to use it. clock not working propertly, keep blinking 12:00.
The bed's were really hard.
Ideal Location for skiing and casino's
Staff friendly and close to attractions Rooms needed updating and no ac and it was warm
The staff was excellent..the rooms have been upgraded. I have stay at this resrt in the past The cont. breakfast was a bit meager
I letti sono confortevoli, la colazione è buona, e a solo 5 minuti a piedi da una grande selezione di cibo e intrattenimento. Consiglio vivamente di soggiornare qui
Letto comodo. Camera pulita. La colazione è buona. Il personale era disponibile. Niente
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
Free breakfast Backed up tub drain
Location, breakfast Small room
Location Dirty rooms, roches , and dirty pillows
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
Great location, great stay Just could of used a microwave
The motel is right across the street from the ski resort which is very convenient! Dirty motel. Buy a fitted mattress sheet for the bed instead of using a plane sheet. Found dirty socks under the bed. Fix your your cable TV so it doesn't cut out every 15 sec. Overall, cheap place to stay but I probably wouldn't stay here again.
Great location for the price. Very friendly staff and adorable, spacious room!
Nothing at all Very dirty rooms, had ants and spiders in the bathroom. Carpets were dirty ony thing done by maid services is making beds. Not AC only a fan. And no one was ever in the office.
Literally 1 minute walk to shops. First we got there and the staff tried to put us in a room where you could see t hr ought a hole in the door. The inside of the door had been repaired (horribly I might add). They ended up moving us. The pool hadn't been working in ages, nor the hot tub. Free breakfast was cereal that sits there all day. Who knows how old it is. The wifi is so slow it really is useless. No ac! We came back in the middle of the day and our door to our room was wide open. With no one around with our stuff up for grabs for whoever dared. They told us this is common practice. We stood there for 5 minutes, still no maid in sight! Our door was the only one open! We prepaid our whole 6 night stay through kayak. When my husband went to return the key to the office she tried charging him $50 for not flushing the toilet one day (there plumbing was horrible. Had to flush 2 or 3 times each time!) The maid who seen the toilet apparently got sick and had to go home! So we had to pay her! Lol This place is such a joke!
Cheap and affordable. Literally right across from Heavenly Gondola, 5 minute walk to restaurants and casinos, 10 minute walk to beach. Manager was super helpful when I asked about Heavenly and other water activities. He gave me a bunch of brochures.. A lot of them had coupons inside. :) overall, it did its purpose. Provided my boyfriend and I with a bed to sleep on and a decent bathroom. We were outdoors most of the day and Tahoe was just a quick stopover during our road trip, didn't want to spend too much, so $60/2 nights was a great deal in my opinion. Not that I would use it anyway, but our room was right in front of the pool. It had chairs in it and was dirty, an eye sore. Nevertheless, it wasn't a big deal at all. Rooms and bathroom could be cleaner, but again, I'm not complaining.. For the location and price I got, I actually expected it to be worse than it really was.
Great location, and great price!
The management was very accommodating to us. The room was clean and a good deal for the price. There was no air conditioning in the room but there was an adequate fan.
Dirty and disgusting. The room is dark. Show drain clogged. Won't recommended.
Quite, all day parking, easy check out, great walking distance to the gondola, very dark room, plenty of space. Overall i just need a place to sleep while i wasnt snowboarding and this did the job. Pillows and bedway too hard, shower was very tiny, as well as the curtain for it, remote only did volume and channel control, shower head was ancient found a hair in my bed but not that big of deal really,
Breakfast was better than I had expected. Room was overall comfortable and clean. Limited parking at night. Rooms are not very sound proof.
Location was central to everything. Breakfast was hot and good variety of food. Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.
La posizione era ottima Ha un odore di muffa, il lenzuolo di sotto non era un lenzuolo coprimaterasso quindi se ho girato vorrei prendere il foglio con me e che stabilisce sulla :nuda di materasso (. I bagni non erano super pulito.
La posizione era molto vicino ai casino Abbiamo prenotato una camera con una vasca Jacuzzi e la vasca era rotto ma ci hanno dato indietro i nostri soldi in modo che era OK
Location and size of the suites Rooms could use some updating
Location is great. We walk to heavely gondola with our 7 year in his ski boots. It is 10 mins walk to the arcade in harrah's casino, my son's favorite after a day of skiing. The front desk staff who helped us check in was friendly and helpful. As I mentioned that we might extend our stay, she made note to match the rate we booked through third party online. When I called the front desk the night before our original departure date to extend our stay, the staff told me over the phone "you have to come down now. You need to pay immediately." I was ready to get in bed. Didn't feel like putting on my jacket to go outside and walk to the lobby in a different building. I ended up extending the our stay in the morning without any problem. The hotel was not busy at all in April. It would be better if the front desk staff that night was the same as the one helped our check in.
The suites are absolutely huge. It would be perfect for a group of friends or a small family. The location is perfect - right next to the gondola, and a grocery store where you can stock up the kitchen. Forced air heating is quiet. The rooms are a bit dark and need more lighting. The windows are thin so we heard a lot of traffic, despite being next to a low-traffic area. It got a bit chilly at night, so you have to turn up the heat. A comforter on the bed would help too - they only provide a thin blanket. There's not a lot of parking.
Location to the Gondela in Heavenly Plumbing wasn't workking in one room. We were moved to another and the plumbing wasn't working there either then we got a room where it actually worked. Air con was noisey in all room. Bedroom was really cold at night.
Free breakfast, going green service where if you requested no housekeeping you got a free gift. Friendly staff. Got discount card for local resturants. Pictures on website looked nothing like the rooms but still ok. Bed wasn't comfortable at all. Bathtub was broken so couldn't take a bath.
We were upgraded to a huge 2br suite with 2 bathrooms, and had a door leading directly to the pool. Very comfortable, great location, opposite excellent shopping centre and walking distance to lake. The spa and jacuzzi was on full all night, no way to turn it off and it kept us awake with furious bubbling, and people loudly splashing at 1am! The pool should have a reasonable closing time such as 10pm.
Best location for your money if your snowboarding Could use more blankets!
Checking in was fast and convenient. The inclusion of a full hot breakfast added value. The location was great.
Great Location, nice lobby area, game room for kids The rooms were very dark, bad lighting, very outdated kitchen and bathroom.
The room was excellent, very inviting and still updated. However the bed was very uncomfortable and springy, and the walls so thin we heard footsteps and creaky noises all throughout the night, As for the employees, the staff was great, yet the front desk could be a little more welcoming and clear with their check ins. I still very much enjoyed my stay, the beds and screechy walls on the other hand will be a factor whether or not we will return .
Close location to the shopping areas, including grocery-store. Quiet stairways so we were not disturbed by people walking by Room we were first assigned had a "do not disturb" doorhanger on it and the room was obviously unmade. Front desk person said 'sorry about that" and we were issued another room close by. That room was OK
Breakfast included is real nice Kid activities Staff at front desk were rude Over crowded Checking not till 4 pm is a real hard thing with kids
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
Ottimo posto con persone molto amichevoli. Atmosfera Cool stile e design fresco. Esteticamente è un posto molto piacevole, non ogni vacanza a Taho deve essere in una cabina vecchia, con un sacco di legno di colore arancione e odore di muffa (se sapete di cosa sto parlando). Posto alla moda e per i giovani smores kit disponibile per 2 dollari alla reception (ho fatto quelle ogni notte!!). Il parcheggio era un po' stretto. Nessun caffè decaffeinato per la prima colazione.