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It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
Posizione eccellente, a pochi passi dalla spiaggia e i servizi. Anche se la camera ha una cucina completa, aveva quasi nessun/utensili e nessun posto per sedersi per i pasti. La nostra camera era al primo piano e potevamo sentire i passi nella camera di sopra. Per fortuna i nostri vicini al piano di sopra erano tranquilli! Abbiamo soggiornato in questo hotel 10 anni fa e il peggioramento delle condizioni è evidente.
Questo è il nostro secondo soggiorno. Il personale dell'Hotel è molto cordiale e pronto ad aiutare un qualsiasi manor. L'hotel era molto pulito considerando che consentono agli animali. Nessun problema di qualsiasi Pest. A poca distanza a piedi dai ristoranti e dal lago. I materassi hanno bisogno di un alto grado.
A pochi passi dalla spiaggia. Bella piscina calda. Letto comodo. La cucina era ben fornita. DVD era bello e abbiamo potuto affittare Redbox. Camino era bello (ma anche aspetti negativi). Il personale è molto gentile e disponibile quando abbiamo avuto bisogno di asciugamani. Il check in e il check-out. Consiglierei questo hotel. In generale, il nostro soggiorno è stato molto piacevole, ma ci sono alcune cose secondarie... abbiamo riservato per 3 persone e c'erano solo 2 asciugamani in camera. L'addetta alla reception ha però risolto rapidamente. Il caminetto non funzionava. C'erano aspetti dell'unità (pentole, doccia, ecc.) che sembravano consumato.
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Staff was wonderful! Best service I have ever had! From beginning to end!
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Ottimo posto con persone molto amichevoli. Atmosfera Cool stile e design fresco. Esteticamente è un posto molto piacevole, non ogni vacanza a Taho deve essere in una cabina vecchia, con un sacco di legno di colore arancione e odore di muffa (se sapete di cosa sto parlando). Posto alla moda e per i giovani smores kit disponibile per 2 dollari alla reception (ho fatto quelle ogni notte!!). Il parcheggio era un po' stretto. Nessun caffè decaffeinato per la prima colazione.
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
Location Dirty rooms, roches , and dirty pillows
Great location, great stay Just could of used a microwave
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
Free breakfast Backed up tub drain
Location, breakfast Small room
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
La posizione era ottima Ha un odore di muffa, il lenzuolo di sotto non era un lenzuolo coprimaterasso quindi se ho girato vorrei prendere il foglio con me e che stabilisce sulla :nuda di materasso (. I bagni non erano super pulito.
La posizione era molto vicino ai casino Abbiamo prenotato una camera con una vasca Jacuzzi e la vasca era rotto ma ci hanno dato indietro i nostri soldi in modo che era OK
Gli animali domestici, le camere e le lenzuola sono pulite e ottima posizione Prezzo molto alto per la qualità molto economico
Camere pulite e posizione La colazione, niente canali in tv
La camera era pulita e aveva tutto quello di cui avevamo bisogno durante il soggiorno a Tahoe. Il personale è cordiale.
The beautiful location. The room was very comfotable for the price we paid. Very limited choice at breakfast.
I didn't see any pet's fee charge in either this website nor their website! It should be clearly post how much would they charge during the reservation, it's not very pleasant to find out I need to pay extra for my staying! And the bathroom drain was not working well.
Staff friendly and close to attractions Rooms needed updating and no ac and it was warm
The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.
Great location, great price. A/C did not work.
It was nice that the staff let us check in early. location was good, it is close to the beach, have swimming pool. bathroom was too small, table was also small only enough for 2 chairs 1 of the chair was so dirty that we were afraid to sit on it. knob for the shower was loose. maid didnt clean the coffee cups or coffee maker. towel for the swimming pool was too small. some of the donuts was so hard ( probablly left over from previous day). it's hard to find plug for your cells or laptop. we have to push the bed away from the wall to use it. clock not working propertly, keep blinking 12:00.
The bed's were really hard.
Ideal Location for skiing and casino's
The staff was excellent..the rooms have been upgraded. I have stay at this resrt in the past The cont. breakfast was a bit meager
Breakfast was better than I had expected. Room was overall comfortable and clean. Limited parking at night. Rooms are not very sound proof.
Location was central to everything. Breakfast was hot and good variety of food. Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.
We stayed here for a week and loved every minute of it. THe rooms are nicely decorated and the jacuzzi, fireplace, and glass walled shower make it very romantic! The staff were all very friendly and went out of their way to be hospitable to us. They had great recommendations for what to do around Tahoe. We will definitely visit here again.
Location Noisy Air Conditioners
Two weeks ago we spent a romantic getaway to the Secrets Inn. It was GREAT!!! Are room was prefect and the jacuzzi was the best. Had access to a private beach. Next time I visit Tahoe I will stay again. Heads up the Inn has no kids or pets. Great for couples!
What a wonderful experience we had, in every way! The rooms looked as if they were newly remodeled. It was clean, and very comfortable. The bed was the most comfortable bed we had ever slept in!! The location was perfect. It was incredibly quiet, yet conveniently located near everything. Dustin at the front desk, was professional, friendly and accommodating. He made out stay feel special. What a wonderful, romantic get-away!
Everything was excellent the outside of the hotel was not so great but inside it was absolutely gorgeous from inside really romantic. The staff was extremely helpful and nice would definitely come back to this hotel
We pulled in because the grounds and property looked well kept. Every car there was high end - lexus,mercedes....the outside doesn't do it justice at all! This place is family run, Debbie and Lynn know every nook and cranny in Tahoe and the best place to do anything!! The rooms show their pride in 'ownership', you wouldn't know they hadn't invested every dime in the place. There is no other place that offers jacuzzi, fireplace, huge shower and location, location, location! The whole experience was delightful, it snowed big time and their son was out cleaning off the cars for the people in the morning. How could anyone stay somewhere else if you'd tried this place? Not us, we'll be back and won't stop telling our friends and co-workers about our 'Secret' Inn.
It was situated exactly between the lake and the gondola to get up to Heavenly ski resort--perfect to be able to make the most of a trip. The room was lovely & is perfect for a couple's retreat. The fireplace & jetted tub made the snowy weekend feel cozy. The only drawback was that the room was so small; it was very cute and cozy but there was very little space to move about.
This place is awesome! We got the Tahoe suite for our honeymoon and it couldn't have been any more perfect. The room is super comfortable and romantic. Good size Jacuzzi tub, big walk in glass shower, huge bed, super warm fireplace. It could not have been any more better. I did a lot searching and reading reviews to find a good place for our honeymoon and it all paid off by finding this place. we will definitely be coming back again.
It is a very romantic room. The room was a little small and the bath tub is kinda hard to get in because its on sort of a pedistal. Also you have to the next door hotel to check in.
The room surpassed my expectations, the staff was beyond friendly & the room was as clean as if my mother did it herself. N/A best hotel experience thus far.
Location & service. Main parking lot was small, but more parking available in rea lot.
It was so romantic. Hot tub was the best part. Shower was also nice. Close to everything. I couldn't turn on the fireplace. And no long mirror in the room.
L'aria condizionata funziona bene. Tutto il posto è stato aggiornato e l'arredamento era moderno. La cucina era straordinaria soprattutto per una famiglia con un bambino piccolo. La posizione era ottimale. Tutto ciò che si possa desiderare è nella zona. I letti duri. Veramente mi faceva male la schiena e i miei fianchi ma i cuscini erano belle.