Letti molto belli e puliti Piscina di cloro e freddo
Bello e pulito. Sono rimasto colpito con il servizio e le persone Niente. Hanno fatto un ottimo lavoro!
Hot tub, colazione gratuita, camere spaziose. Lento / internet inaffidabile, soprattutto durante i week-end più affollati.
La colazione inclusa nel prezzo Il servizio in camera era eccessivamente costoso
Tutto intorno gradevole Per i bambini non accompagnati in piscina
Colazione calda gratuita. La camera era sporca. Le mie figlie piedi erano sporchi sul fondo dopo aver camminato sul tappeto.
Mi è piaciuto molto essere proprio sulla spiaggia! Siamo andati infrasettimanale e praticamente avevamo la spiaggia tutta per noi! Le camere erano molto belle. Il personale è stato fantastico! L'unica cosa che non mi è piaciuta era l'odore del sapone, shampoo, ecc. C'era un odore strano medicinale.
Ottima posizione, proprio sulla spiaggia. Ottima vista. situato in posizione centrale. Ottimo rapporto qualità/prezzo per il costo.
Mi è piaciuto molto il caminetto in camera. Abbiamo apprezzato gli sforzi compiuti per salvare - con lo shampoo, balsamo, corpo lavare, lavare a mano e lozione. Inoltre, ci è piaciuto molto che abbiamo avuto la possibilità di non avere asciugamani e lenzuola cambiati per risparmiare sull'acqua. Il personale era molto cordiale e disponibile!
Il personale ha reso il nostro stsy Le camere erano un po' piccole ma con il camino e terrazzo composta per la dimensione della camera.
Location is perfect BBQ grills on property are nice Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.
Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible. Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.
The fact that is was right on the water The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets
The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great. Room (especially the bathroom) was kind of cramped.
Good value for money but the cleaning was not up to scratch. I don't think the sheets on our bed had been changed. Hairs on the sheets when I have inspected before bed. There were hairs on the bathroom floor. Carpets were worn in areas. Bedding looked about 20 years old. Just felt a little yukky
This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! ! Just be aware that the loft gets really hot if you use the fireplace in the evening.
The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.
We enjoyed the swimming pool First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!
Mi piacciono Le camere Parcheggio non sufficiente
Posizione eccellente, a pochi passi dalla spiaggia e i servizi. Anche se la camera ha una cucina completa, aveva quasi nessun/utensili e nessun posto per sedersi per i pasti. La nostra camera era al primo piano e potevamo sentire i passi nella camera di sopra. Per fortuna i nostri vicini al piano di sopra erano tranquilli! Abbiamo soggiornato in questo hotel 10 anni fa e il peggioramento delle condizioni è evidente.
Questo è il nostro secondo soggiorno. Il personale dell'Hotel è molto cordiale e pronto ad aiutare un qualsiasi manor. L'hotel era molto pulito considerando che consentono agli animali. Nessun problema di qualsiasi Pest. A poca distanza a piedi dai ristoranti e dal lago. I materassi hanno bisogno di un alto grado.
A pochi passi dalla spiaggia. Bella piscina calda. Letto comodo. La cucina era ben fornita. DVD era bello e abbiamo potuto affittare Redbox. Camino era bello (ma anche aspetti negativi). Il personale è molto gentile e disponibile quando abbiamo avuto bisogno di asciugamani. Il check in e il check-out. Consiglierei questo hotel. In generale, il nostro soggiorno è stato molto piacevole, ma ci sono alcune cose secondarie... abbiamo riservato per 3 persone e c'erano solo 2 asciugamani in camera. L'addetta alla reception ha però risolto rapidamente. Il caminetto non funzionava. C'erano aspetti dell'unità (pentole, doccia, ecc.) che sembravano consumato.
It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
I loved the room. But I wish we had a king size bed. My room overlooked the pool, as I'm sure most, or all do. But during the day the music in the pool area blasted really loud a few times over the course of the day. Scared me. But I'm sure that doesn't happen often, or I hope not at least. Also I wished we had a king size bed. The queen bed was too small and the comforter was too small for the bed.
This is the 3rd trip that my husband and I have made to Fantasy Inn, it is a fun place for couples, our visit this time, was not as great as it has been. There was very noisy room above us, and they made noise most of the night, I did call front desk and it lessened but did not stop...we booked thru Kayak, and expected to get one of the theme rooms, but because of some strange problem between hotel and booking site, the hotel staff, can't assign a them room, and don't have the info to call the hotel guest to assign room # for theme room...so bottom line we showed up and paid for theme room and got "regular room" this was huge disappointment...overall I like the rooms, large tub, show, and mirrors....those features are fun...the down side, is that carpet needs to be replaced in the rooms, they have redone carpet in halls...the staff and front office area could do with more updating and more features to enhance the experience... noise, paying for a theme room when booking and then note having it available ....carpet needs to be replaced very badly in the room, front desk area could be updated ...
No complaints here. Stayed in one of the standard rooms. Very spacious with a BIG jetted tub. Staff was all very nice and helpful. Location was great, and parking was easy.
The mirrors were great . Rooms are being updated . Looking forward to another getaway .
I was worried the shower and hot tub in the room would be outdated or dirty, but it was actually very luxurious, clean, and HOT. Two shower heads allowed us to both stay warm while showering, and then we got into the steamy hot tub. Just what the body needed after a day on the mountain. I also really loved the tv was on a swivel so we could watch from our bed, or the hot tub. The king bed was clean and pillows were full. I'll definitely stay here again.
Staff was wonderful! Best service I have ever had! From beginning to end!
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Le camere erano molto accoglienti e pulite.
La vasca idromassaggio e la palestra Il frigorifero non funzionava
La posizione, ristoranti e bar nelle vicinanze. Mi è sembrato caro finché ho confrontato il prezzo con le altre proprietà. Il bagno e la camera sembrava essere stati rinnovati di recente. L'isolamento acustico era scarso. Il rumore nei corridoi era facilmente percepibile
Spa, piscina e sauna era grandissima La posizione era buona. La camera era bella e pulita. Quando abbiamo il check-in, la camera era fredda. riscaldamento e frigorifero era rotto. Dopo un'ora, ci hanno cambiato la camera.
È bello, divertente e un ottimo affare
The staff was great, very helpful, and friendly. Nice room with a chalet feel. Fast valet service. Great location. Strong commercial air freshener smell initially in the room, cracked open the window and it was fine. They need a better air freshener when recycling the rooms.
Atmosfera rustica, con una splendida vista, bella giornata alla spa La spa non era in funzione, le pareti sono molto sottili.
Vista bellissima, una spiaggia di sabbia e in posizione molto centrale presso il lago Tahoe. Tutto era fantastico! Nessuna lamentela!
Località era perfetta e tutte le amenità erano fantastici!
Questo posto è perfetto per una vacanza in inverno. Caminetto in ogni camera, una sauna, una vasca di acqua calda. Ci tornerò sicuramente! Super breve con un taxi o Uber
Ottimo posto con persone molto amichevoli. Atmosfera Cool stile e design fresco. Esteticamente è un posto molto piacevole, non ogni vacanza a Taho deve essere in una cabina vecchia, con un sacco di legno di colore arancione e odore di muffa (se sapete di cosa sto parlando). Posto alla moda e per i giovani smores kit disponibile per 2 dollari alla reception (ho fatto quelle ogni notte!!). Il parcheggio era un po' stretto. Nessun caffè decaffeinato per la prima colazione.
A bit dated but the jacuzzi tub is huge, extremely warm and genuinely friendly staff, gorgeous setting and really good breakfast at the cafe. A perfect romantic retreat.
We love Tahoe Seasons and will only stay there when visiting Tahoe.
I liked the location and the view. I was pleasantly surprised when I got to the room. Very comfortable. Nothing
2 plasma screen TV's, large jacuzi, kitchenette, ski storage area. The place is very clean and spacious. Location is fantastic - just 5 mins walk to the Heavenly ski gondola. Kitchenette is not stocked with utensils.
the Maid service was excellent, same with Valet and Bell service the restaurant service was TERRIBLE, and the hotel staff claimed they had nothing to do with the resturaunt. Well …. the only people eating there were from the hotel, and it took over an hour to get yogurt & fruit. Others told me it took 2 hrs when they weren't that busy. This is the only reason we would not return to this hotel. Nearest other restaurants are 1.5 miles down the hill.
Staff nice rooms set up very well microwave fridge two televisions Not near lake like advertised, only has valet parking, hit up by timeshare salesman as soon as we checked in
Great room, quite out of the way and quiet, good facilities. Location would be awesome in winter. Free valet parking. We saw a bear! Could have done with a proper restaurant on site though the pub was okay. Might be a bit far away from the water in summer. A loud noise kept me awake all night one night, and a late arrival coach party kept my wife awake the night before. The hot tub was huge but the water was not warm enough and it was noisy. The decor in the rooms had obviously been done recently but was pretty 90's
Location was off the beaten path away from most traffic in Tahoe. More not to like than Iike. The room was oddly designed, step up to bath room, then step down to master. It had a whirlpool tub, but the shower was in the tub! You had to climb into the tub to take a shower. The toilet room was tiny, and all the bath towels were stored in the toilet room over the toilet, not out in the bath by the sink and shower/tub. Worst thing was a vent in the master that kept howling all night long. No way to shut it off, not part of the AC but some part of the hotel vent system. I would not stay here again, ever.
Mi è piaciuto il cucinotto. Il personale era molto cordiale. L'idea di attività ogni giorno era per gli ospiti era molto premurosa e creative. L'e-mail informativa ha detto che c'era aria condizionata, ma non c'era. Il letto era troppo morbido e fa male io e il mio ragazzo'ancora alle spalle.
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
The rooms have just been renevated. It's a small hotel. They were so nice. Actually called us to tell us the room was ready early. It is close to everything. The staff will help with recommendations from place to visit, things to do and yummy food, based on your preferences. A nice bath mat would be appreciated on the stone floor. Hooks to hang up things in the bathroom. Another chair in the room would be nice.
Breakfast was better than I had expected. Room was overall comfortable and clean. Limited parking at night. Rooms are not very sound proof.
Location was central to everything. Breakfast was hot and good variety of food. Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.