Ancora Punta Cana Private Residence Yacht Club

The staff at the bars and at the buffets were super attentive and kind. The food was delicious and the drinks were super yummy.

Where to begin: --The location/directions were wrong on booking.com and it took us over 1.5 hours to find our hotel in the dark. --Our waiter for dinner our first night (restaraunt right off the lobby, ate outside) was just snobby and rude. --Our first morning, we decided we wanted to have room service. There was no menu so we called before 10 for the menu. We called again at 1030. At 1050, my husband went out to see what was going on. The same waiter from the first night said, well you can just eat here. Not the point. By the time we received menus, we could only order lunch. It was tedious to order due to language barriers. After waiting 40 minutes, we called again and finally received our food. Then room service showed up at our room 3 other times throughout our stay with food for other rooms. --The room seemed like it hadn't been occupied in a long time. The batteries in the remote control were corroded. There were no coffee cups and it took us 24 hours to get some. --They advertise 7 restaraunts but only 3 were open. -- The advertised private beach is not. You are taken by van to a beach club where many other hotels go. The beach was just ok. --For the price, there are way more luxurious hotels and accomodations.