The hotel was located in a great location
Clean up the place, and the staff mow pleasant and professional with addressing issues
Breakfast included with the booking at ground floor cafe. Location of the hotel was close to Macy's and other department stores.
Check-in service, cleaness, furnishment, toilet, almost everything in the room needs an upgrade.
Warning for the HIDDEN fee! This hotel secretly charged my credit card for a fee called facility fee. Neither the staff or Kayak site or Getaroom site mentioned anything about this upon my booking. Until I questioned about the extra charge ($30 per night), the hotel explained because the booking sites did not charge a sufficient amount. Lol. I called Getaroom later, and they seemed not to know anything about the fee. Overall, with the total cost of over $100 per night, the service is not deserved your money.
AC did not work. Our room was so hot like 80degree. Carpet dirty and walls filthy. Not worth the money. We were charged facility fee which we didnt use any. It was hidden fee actuallly since it was not noted on the website there will be added fee. This is the worst hotel weve been. I would rather book an inn or a lodge instead.
Everything. Check in was too long. Not enough staff. Unaccomodating staff and UNCOMFORTABLE hotel room where AC does not work.
Dirty and disgusting
There is nothing we liked about the hotel. It was disgusting dirty yellow sheets with hair all over and bathroom is so gross everything is so old and dirty Almost throw up going into the room and couldn’t even stay in the room so we checked in and checked out
Everything Everything was just so gross and disgusting
This is the worst hotel I have EVER stayed in!!
This place is HORRID!!! The pictures of the lobby are completely deceptive of what your will get in your rooms. We had a room with the original carpet from the 40's that was disgustingly stained, cigarette burns in the bedding of which we had ZERO blankets, plumbing so old it leaked all night, heater didn't work. Paint was pealing from the ceiling from multiple water leaks. Hotel management was unbelievably snarky when asked for a new room and finally a refund as we left this nightmare.
The location was what ultimately sold me on this hotel. It was withing walking distance of the Empire State building, Madison Square Garden, Times Square, and other landmarks. For New York the price of the room was amazingly affordable. There were doormen out front to help with directions and luggage if needed, as well as a taxi stand. The staff was friendly, professional and helpful. This was the only budget hotel I found (during my requested frame) that offered twin beds rather than bunk beds that might be a challenge for older adults. They also offered a complimentary continental breakfast.
While the lobby was well maintained, and the rooms were generally clean, they were extremely shabby. The carpet was threadbare, the bathtub was badly rusted, and the doors and walls were badly in need of pain. After spotting a mouse peeking from under the radiator, we requested another room and were given an upgrade that was considerably larger, but it was pretty shabby too. The hallway carpet on our new floor was badly stained and filthy. Some of the amenities advertised, like discounts at the food hall across the street and airport shuttle to LaGuardia, were no longer available. However, management was receptive to our complaints and gave us a substantial discount on our stay. If you're on a tight budget and just need a place to bed down overnight, or sight-seeing is your main priority, you might consider it. But if you can afford it, I'd strongly recommend staying elsewhere.
Must be removed from Kayak Marketing
The hotel was extremely dirty and it stunk of urine. I saw a mice in the dorm... Sincerely, this hotel should be removed from Kayak forever. There’s no words to describe how bad is this hotel...I feel that we were deceived by the Hotel and Kayak... please remove this kind of hotels from here...
Place is a dump
Nothing including the pillows have been updated since the 60’s. Very poorly maintained and misleading.
There was a rat in my room
There was a rat that came in and out of a hole in the wall the entire bathroom had mold and the walls were covered in mold ... I’m reporting kayak and this hotel to the health department. This hotel and kayak are illegally profiting from selling rooms that should be condemned...
Worst hotel ever
The rooms and devise were horrible. Room was old. Dirty walls. Plaster was peeling off the walls. Carpet was soiled. The bathroom faucet broken and constantly leaking. The room was a disaster. Location was everything but the conditions of this room destroyed my trip. I’ll never stay at this place again and I hope that people would run from this hotel.
Hotel molto scarso...
Brutto, sporco, nessun popolo di servizio
Strutture limitate per il prezzo pagato.
Fila per il check-in alle 22:00
Non era pulito e c'era un odore terribile
Solo la posizione era perfetta
Le camere, la moquette, il letto, il materasso, il piumino, il cuscino, gli accessori del bagno, tutto molto vecchio. Inoltre c'era puzza in hotel.
La posizione è buona e questo è tutto!
L'unica cosa che mi è piaciuta è stata la posizione.
Le camere non erano pulite. I letti scomodi. Necessita di una ristrutturazione globale.
Posizione molto sporca ma buona.
Vicino a Madison Square Garden.
Non è per nulla pulito e il personale era scortese.
Acqua continuava a gocciolare dal lavandino del bagno
Muffa, muffa muffa
La camera era disgustosa, muffa, e cade a pezzi. Abbiamo impiegato più di un'ora per il check-in. Semplicemente orribile.
Il peggior soggiorno
Tutto. C'era la muffa in camera e il bagno era un disastro.
30 minuti di tempo per fare il check-in perché c'era solo 1 addetto. Probabilmente gli altri hanno aspettato altri 50 min
Camere malconce, insetti e roditori, aria condizionata debole, check-in terribile.
I tappeti sono sporchi, le file per il controllo erano incredibilmente lunghe
Hanno bisogno di rinnovo e pulizia
L'Hotel Pennsylvania si trova di fronte a Penn Station in 401 7th Avenue. Risalente al 1919, l'edificio si caratterizza per la storica architettura. William Faulkner soggiornò mentre componeva degli scritti, Glenn Miller si esibì qui nel momento di spicco della sua carriera. La sua canzone "Pennsylvania 6-5000" si riferisce proprio al numero di telefono di questo hotel. Il Pennsylvania L'hotel oggi ospita turisti e persone in viaggio di lavoro. Con un supplemento, l'hotel accetta anche i cani. Chi viaggia per lavoro può scegliere le camere Penn 500, con accesso a sala lounge per la colazione, caffè e accesso all'area computer. È anche disponibile un centro fitness 24 ore su 24. Gli ospiti possono scegliere tra 4 ristoranti dell'albergo: il Statler Grill, una steakhouse, il Lindy's Restaurant, con le tipiche New York cheesecake, il City Perk e il Tim Hortons. Gli ospiti riceveranno il pass per accedere alla palestra Bally Total Fitness con attrezzi e piscina olimpionica. Si possono organizzare trasporti da e per l'hotel e l'hotel dispone anche di parcheggiatore. Attrazioni Nel cuore di Manhattan, il Pennsylvania si trova in un'ottima posizione per visitare New York. L'Empire State Building offre magnifiche viste e si trova ad un solo isolato di distanza. Anche il Madison Square Garden si trova nelle vicinanze. Una passeggiata conduce a Times Square, ottima meta per lo shopping e i musei, oppure si può comodamente raggiungere Broadway con i suoi teatri.
Basato su 50.774 recensioni
Le condizioni variano a seconda del tipo di camera e del fornitore.
|New York LaGuardia||10,4 km|
|New York - Penn Station||191 m|
|Secaucus Junction, New Jeresy||7,2 km|