Hotel: Nangang, Harbin

Punti positivi: Spacious and clean

Punti negativi: Not much western tv channel

Punti positivi: Location

Punti negativi: Facilities

Punti negativi: The whole building has only one system of either heat or A/C depending on the season. Either you are roasted to death (30.5c +) or too cold depending on what kind of crazy weather system goes thru the area. It could be hot as hell one day and snow the next. Bathroom in your own room smells like public toilet.

Punti negativi: The hotel staff in the cafe mention to us that the breakfast valid only for 0ne person per room, after we check again in the last day to the manager of the hotel confirmed that the breakfast valid for two persons. Within arguing with the hotel finally we got refund one person for breakfast. We book for 4 rooms and 5 days length.

Punti negativi: They had no records of our booking !!!! Then we showed them the proof we booked a room on booking.com. They didn't care pretending they had no records in their listing. The receptionist was awful and disrespectful. A nightmare... We had to "fight" to get a room...

Punti positivi: Very clean and modern. Amazing breakfast buffet. Will definitely stay here again.

Punti negativi: Nothing

Punti positivi: Lovely. Keep booking Wanda for a reason. Proper 5* hotel. Great design. Friendly, professional, helpful staff. Amazing breakfast buffet - everything from fried bacon to baozi. Loved the breakfast coffee machine. Great location close to some big malls. Easy access from train station / airport.

Punti negativi: Room was very, very hot. Even with the window open. Even on the coldest setting, aircon was wheezing out hot air. Never thought I'd be too hot in a Harbin winter!

Punti negativi: Room wasn't ready at booking check-in time - nothing was done to accommodate us...

Punti positivi: Location

Punti negativi: ------

Punti positivi: Location was closed to the railway station

Punti negativi: When I arrived at the hotel showing the staff booking page I've booked, which was in English. They just showed me the way to the railway station. They don't understand anything except Chinese. The way they reacted was also terrible.

Punti positivi: The room was newly decorated and very clean, very comfortable bed, new and clean bed linen and towels, the bottle of water every day, they gave us a tea bag when we arrived which was great as we were traveling in Harbin in January and it was great to be able to drink tea after we arrived. The room facilities were really good value.

Punti negativi: The bathroom had smoking smell, but we turned in ventilation every time we came in and it helped to get rid of the smell. The most annoying thing about my visit was constant renovation going on in the hotel and next to my room! We arrived late at night and we had to wake up early, because the renovation started in the room next to ours. It continued up to 11 o’clock. When I asked the receptionist how long this renovation was going to be, they assured me it stopped that day. But the next morning it started again in the opposite room and then again and again. Even on January, 1 they started it at 8.30! I think the hotel staff should consider telling about such things on booking.com or before checking in or offer the rooms on the floors where renovation has finished. I stayed in the hotel for 4 nights and never was able to get enough sleep!

Punti negativi: The room which they gave was different from the pictures. On the pictures it was a room with a big window but they gave me the room with a small corner window. I have been there before so I know that the room with small window is cheeper but they refused to change the room. Big disappointment. I booked the expensive room but lived in another room.

Punti positivi: It was classified as a 2 star hotel should be at least a 3 star hotel. Best bed I have slept in for a while. My partner said it was the best coffee she has had in China.

Punti negativi: A little difficult to find go inside a building find the hotel lift and up to the 20 something floor to reception. I had to ask a few people where the hotel was.

Punti positivi: I liked the room

Punti negativi: The cleaners did not clean our room and we had to complain before they could do so.

Punti positivi: very nice and friendly staff.

Punti positivi: Clean, new furnitured.

Punti negativi: Smoke smell and the location.

Punti positivi: Harbin main railway stn 50m ahead. Taxi plenty n drivers ok Food v basic

Punti negativi: Bfast must catch up with other main citys hotels in shanghai, hangzhou , shenzhen .

Punti negativi: difficult to look for hotel entrance and with only one lift; uncomfortable of fire exit.

Punti positivi: The breakfast was very extensive, although as a foreigner aiming for vegetarian diet, English descriptions of the food would have been helpful (download the offline Google translate before you go to China). The views from the high floors are good. Extremely convenient for the exhibition centre.

Punti negativi: I was directed to the western restaurant after first trying to enter the Chinese restaurant, but the food was very disappointing. When it's busy, the elevators are very frustrating as they stop at almost every floor even if they are full and no one can get on. The shower did not drain fast enough.

Punti positivi: Convenient to conference center.

Punti negativi: Temperature in room not adjustable and was too warm.

Punti positivi: This hotel is ok, if you came to Harbin for the exhibition or conference, which is being held at the Harbin Exhibition centre.

Punti negativi: Only 1 person out of 10 speaks English. Room service isn't that great (I found a lot of hair in the bathroom). Furniture in the room and in the bathroom is quite old and beat up.

Punti positivi: The staff were great. I was there helping a dog rescue group and we were able to have the dogs in the rooms which was amazing.

Punti positivi: Staff molto cordiale e gentile. Posizione molto buona. Prezzi modici e atmosfera occidentale. Consiglio per pochi giorni e esclusivamente a chi ha spirito di adattamento.

Punti negativi: Le camere erano troppo piccole e non molto pulite, i materassi del letto erano tappetini sopra a delle casse di legno, mal di schiena assicurato! Aria condizionata non andava.

Punti positivi: There is a good local breakfast place and a value for money Chinese restaurant nearby. The dishes of the restaurant are of high quality and are priced reasonably.

Punti negativi: My friend and I each booked a single room with attached bathroom. The room has a musty smell and my peaceful sleep was interrupted by the sound of water dripping down from the aircon unit.

Punti positivi: The room itself is ok. Personnel is friendly.

Punti positivi: Room fair size. Good location. Good for a few nights stay

Punti negativi: Ground floor was under construction, so the bar and restaurant area was closed. WiFi wasn't available due to construction. Charged service fee without prior mention on booking.com

Punti positivi: The staff were friendly.

Punti negativi: We visited on non-peak season and the hostel was under renovation, it was dusty and noisy. The sound proof of the room non existent, we could hear people walking and talking outside our room clear and loud (they might not aware someone was staying in this hostel, seem they were long-term guests). No lift in the entire building. The location was far from Zhongyang street, reached by taxi for 30 mins.

Punti positivi: It's near the subway. The room is clean.

Punti negativi: It's near the subway. The room is clean.

Punti positivi: The second time to live, the staff are very enthusiastic.

Punti negativi: The next room is a little noisy

Punti positivi: The room was clean and the cleaners were very enthusiastic. The front desk staff was very careful to help me with my travel plans. Thank you.

Punti negativi: The decoration of the first floor has changed. I think it is still nice to decorate before. Cocktails are expensive and unpleasant. Not as good as before.

Punti positivi: The location was good for the purpose of my trip. I was glad that there was free clothing washer available. It is a bargain for the price. I suggest brining a sleep sack and your own towels. Linens are provided but may not be as clean as one would hope.

Punti negativi: The property was under construction. No sitting area or restaurant. I did not have electricity for one day, no hot water for 3 days, and was moved twice. My last room was not clean. One of the beds top linens had blood stains (not faded).

Punti positivi: Staff is very friendly , housekeeping very kindly for me and my friend

Punti negativi: The room smell is quite bad and in the bathroom also got flooded , sometimes in the morning water isn’t good enough. Sometimes need to use 5-10 min for waiting water fall down

Punti positivi: On the west side of Harbin so convenient to Harbin West Station via metro (please note this closed @ 21.15) and with good buses into central Harbin (94 & 83) Staff helpful and hotel clean and quiet although on a busy side road. Two bottles of water every day was great.

Punti negativi: Rooms could be a bit warmer as could the shower which only managed ‘warm’ on the last two days (tried different times but still only just warm).

Punti positivi: Cheap price in the location I wanted. Rooms warm very friendly staff who were willing to communicate with me as a foreigner and really tried to be helpful.

Punti negativi: It was just very basic. I didn’t really expect much more for the price. Beds a bit hard. But I have had harder. I don’t agree with the reviewer who said they are comfortable. But I guess taste differ.