Hasu Hotel

Punti positivi: Very close to central area; next to the famous west lake. The hotel is surrounded by various restaurants which serve variety of local food.

Punti negativi: The room is small, much smaller than on the photos. Wifi might not work at all. Beware to use the massage service as they will get outside masseur which provide a 'not so good' service.

Punti negativi: The main receptionist was not friendly and didn't help us at all with maps or directions

Punti positivi: Staff friendly and felt safe

Punti negativi: Breakfast and it was dark in the room especially bathroom, can,t expect much for the price Air Conditioner noise ?

Punti positivi: infrastructure is ok (i.e. clean, well maintained)

Punti negativi: very poor management - servces advertised (i.e room service, mini bar etc) don't actually exist. fire exit stairs from 5th floor constantly blocked by cleaning trolley despite requests for ...