Storico albergo coloniale (hanno soggiornato Kipling, Hesse, SOmerset Moehen ecc) che ha mantenuto e preservato la sua bellezza victoriana con enormi stanze di 60 m2 con delle terazze sul mare e servizi di prima qualita'. Ottima posizine e qualita'-prezzo. Generose colazioni e cene a buffet a soli 10 euro per persona! Ottimo massagiatore....
Buona posizione vicino al centro città e locali tipiici anche se non vicinissimo al terminal del traghetto o ponte di collegamento con la terraferma. La connessione internet è lenta e pertanto viaggiando per lavoro questo può essere un elemento sfavorevole
The room was very comfortable. The hotel has a beautiful wide poolside garden area, with a direct access to the beach by walking. Pool itself is very big and the depth has a good variance where at some part it is 4ms, which makes it more enjoyable. The breakfast buffet was very good. Also, the hotel is just next to Hard Rock Hotel, where at night we enjoyed the rock group playing in the Cafe, which was really very good! The beach of the hotel is not private, and there is no controlled swimming area in the beach. Many private comanies operating water sports in the beach, so you have to watch out jet ski's which sometimes come really very close to the shore. Also, i did not like the sea because there are many jellyfishes.
Location. room service
Nice hotel staff friendly and helpful, many facilities, rooms good big bed , nice beach, many beach activiteis. The chairs cushions and upholstery in resting bar areas are worn out due to use by occuapants. Bath tubs are slippery. advice visitore to to put bath mats on bath tub floor forst before bathing. Price of drinks in the bar are U K prices. I expected them to be cheaper than U K. Can have an Indian, Arabic and malysian restaurant inside the Hotel. which will make more money for the Hotel.
Quiet location comfortable and clean rooms, breakfast - value for money, friendly staff and good service
Swimming pool-kids friendly Rooms not as clean as expected
Location is very near to the beach. Facilities are complete.
Good breakfast Construction at the beach
The staff were very friendly and helpful. Most notably, they were honest. I was sure I had lost my 2k spectacle but they found it. They were very alert too. They would assist you anytime. The room was excellent. The environment was a thing to remember. The food were 1st class. The service was very fast and acccurate. We got everything we need. The hotel was too good it deprived us of going out :). We would love if the wireless internet is free.
The opportunity to visit Penang, and in particular Georgetown. The hotel is rated 4 star however the fittings/decor were extremely dated. We experienced a number of unrelated incidents associated with our room booking, broken fixtures and hygiene matters. Subsequent to our stay I contacted the hotel about our stay and all incidents were investigated/followed up.
excellent facilities, helpful staff. an enjoyable stay all round. cleanliness excellent. would reccommend this hotel. Inclusive breakfast was one of the best we have enjoyed.
The stay was good but compared to Park Royale they lack in services. Yea the response of the hotel was very slow especially room service needs alot of improvement. Otherwise hotel is ok
It is truly a beautiful resort and looks exactly like the pics. The staff were very friendly and helpful. Breakfast buffet was excellent-everything you could imagine and from every where in the world. Spice Cafe-excellent all round-food, seating and staff. Wired Internet in room was very good and high speed, was able to download pretty fast. Foot massage by the pool vey nice, staff friendly and funny. Watersports, although a little expensive, fun and entertaining. Near wonderful restaurants outside of resort and tourist stands selling variety of stuff from fruit to swim wear and equipment, and also local crafts. Also not far from other fun stuff like spice garden, botanical garden, etc. But most of all just love the plush green gardens. Our room, although had a beautiful view of garden and pool was called 'seafacing', but we could not see the sea at all through the trees. Was hoping to see the sunset on ocean and hear the waves, but too far. The bed or two beds together to make one big one and using two comforters instead of one. Kind of hard for a couple to snuggle together without falling in crack and not being able to share one sheet. Excellent Wireless Internet in lobby only, should be available in rooms as well.
Best beach hotel in Langkawi. Highly recommend it for all types of travelers. Class and luxury! The Rasa Wing is not really meant for families with kids. The Rasa pool and the lounge do not allow kids. But it's great for couples. Book in the garden wing if you have kids.
Swim at the nice pool Price for room it is to hight.
The room was good The bugs was annoying for me and my kids annoying and painfull, pinang is a boaring place very boaring
Wonderful location with always welcome smile in all of their faces. The Rasa Wing is realy the place where you would like to be. THANKS RASA SAYAN! Increase the restuarants variety.
Friendly staff. Nice room.
Staff were very friendly and welcoming.
Noisy wheels on food troley carts after 8 o'clock.
Best service I ever got from any hotel group I enjoyed every bit
nothing the hotel is less than average and does not offer at all a good value for money
friendly and helpful staff. No lounge to have some drinks.
great hotel, lovely staff, gave us nice view room of golf course when requested, location quite good, not too far from Queensbay Mall, but not walking distance, taxi is required but quite cheap. breakfast a bit chaotic and not enough waiting staff but fairly nice food.
The rooms were comfy, front office staff and concierge were friendly My blouse was missing from my luggage when I got home
Nothing very much. Experience totally ordinary. (1) Not being able to use the room telephone unless I paid a deposit, even when I asked the operator to make the call for me. (2) Overpriced food in coffee house - poor value for money. (3) Driver of limo getting angry with my colleague and refusing to drive her home even after she agreed on the "expensive" price.
Overall, we enjoyed our stay at Vistana Residence. The rooms and the bathrooms are very clean. We spent a night at Vistana Residence. The way to the residence is slightly complicated especially for old folks (i.e. my parents). They dare not to leave the room as they afraid that they are unable to locate the room after leaving the room. The lift to the residence is a bit slow.
You have friendly staff and clean rooms which i appreciate.Thank you we will be back again to stay your hotel.
Internet access is free.
The staff's services and the comfort of the bed... staircase from carpark to lobby
I like it for every thing luxry cleaning nice welcoming no at all
It is ideally located with amenities within its vicinity, and the environment is quite and peaceful. It is also near to Penang Int'l Airport, and the relocation of the of Inter State Bus Terminal to Sungei Nibong makes the hotel a favourite among travellers. A shower spray next to toilet bowl would be useful.
The location was superb, very convenient since its situated right in the city center, within walking distance of restaurants and food courts. Transportation available anytime. Rooms are very small to be graded as a 4*.
location very good the room too small, smaller than the photo shown on the website, no swimming pool
the location was good The breakfast was dissapointing. I recoomend to eat in the restaurant nearby.
Housekeeping staff are very helpful. No adverse comments
The location was great.Walking distance to most sights and regular local bus services go past the hotel. Breakfast was very good. Staff friendly and helpful. Rooms modern with all usual amenities.
Be forwarded that there is a club on site that plays loud music nonstop from midnight to 6 am.
Good location. Friendly staff.
services and the patients of the hotel
Comfortable room. Lots of space for children to run. Nice pool. Door lock was broken and response was poor. Lost 2 hours because of it and only a meek apology was given. Not a welcoming start.
truly i found it very comfortable with the new look after renovations and i would love to try it again with this kind of customer treating and nice reception
Buona posizione - buon rapporto qualita' prezzo
Posizione vicino a un centro commerciale! Cortesia del concierge!
Buon albergo, le camere niente di eccezionale ma pulite e confortevoli. La posizione è abbastanza buona (10 minuti a piedi per il centro), vicina a chinatown e alla stazione degli autobus.
Close to the airport, and not far from Queensbay Shopping mall by cab. Nice little mini man-made rainforrest with (short) paved trails & a bench to relax on. Staff under training happens exerywhere, and that can't be helped. The limo service to the airport is around 65RM, and the local taxi advertises 18RM. The limo however, might take you back for free if you forget something though, and they drive much faster if you ask. My guy also waited, to make sure that I didn't miss my flight. Technically, he is a driver for a contract company, but he was what made my trip when things didn't work out with a delayed flight. I am very thankful to the man in the bright yellow hawaian shirt. P.S. - Some corporate rates around 130RM!!!
near with town,quite place...
1. very friendly recception.. 1. need upgrading air-cond condition
The convenient shuttle bus service to town area. The wire internet connection. Prefer to have wireless internet connection so that my business phone can connect to it.
Lovely and quiet ground. Spacious and clean room. Excellent cuisine and all attentive staff.
It was difficult to travel out of the hotel due to the location but it was great that the hotel provided transport at certain times to various locations including the sending of the runners to the start point for the recent marathon. I can't get to go down to the city as i like as the taxi service was superb expensive..
The deluxe room (upgraded) was spacious and excellent for small family with kids. Good view of the golf course & surrounding mountain. 1. I categorize hotel staff as "fair" is due to our experience during check-in. Our rooms were not ready at point of check-in and made to wait until 6.30pm. But the main insatisfaction is from how your staff handle his customer. He was insensitive and most of our questions were left unanswered. 2. We were very disappointed with your swimming pool service. My family was excited to use the swimming until we notice that your other hotel guests that were using the pool at that time were not in proper swimming attire. What an image and we felt awfully disgusted and pulled out from joining in the pool. My kids were disappointed. Please apply strict rules of the pool for image and cleanliness sake.
Internet connection in the room is very slow.
Hotel molto confortevole con stanze grandi e pulite; personale disponibile; ottima e abbondante la colazione; molto bella la zona piscina. L'hotel affaccia su una spiaggia sporca e mal tenuta e su un mare pieno di benzina delle moto d'acqua presenti sul posto. Praticamente è meglio non uscire dall'albergo, fuori c'è ben poco.
Personale del Hotel molto gentile. Pulizia ottima.Camere spaziose. Posizione ottima.
Quick Check-in, friendly Staff Yes, the room was dissappointing. We were in a corner room, with the smallest balcony, Only got half the view of the sea and land. There is a door which connects onto the room next door as well, and i could hear the next door tenants. Also we were placed near the lifts, and we could hear the lifts every second of the night. Quite dissappointed with the room.
The comfort of the bed There's no bath tub
Nothing Simply don't stay there!! It is dreadful, the rooms are dicusting and the food is below average!
the hotel was ok but the sraff was very poor the breakfast staff did not smile and the service was very pooir
I like the room it is quite huge and clean, the view, the beach also not very crowded. The staff also very nice. I don't like the taxi or tour that provided from the hotel. The car is very bad, the driver also wreckless. And the taxi that called by the hotel is not a taxi meter, but a flat-rate taxi. Which is a little bit a rip off.
so relax.......... no , just the wireless internet so bad..........
location,environment and view 1.No free wi-fi
well, i like the swimming pool and the beach view. the floor is dirty,the staff not to say very friendly and humble and the safety box is lock and asked ppl to come over and they promised to come over but yet didn't turn up. Don't expect a customer will wait for you in the room just to fix that safety box and beside we are staying because of leisure. After which they didn't turn up,me and my husband didn't bother to ask again.
the staff in recepition where very helpful but the staff & breakfast service was very poor they never spoke or even smiled would not stay there again. breakfast staff
Next to beach. The hotel does not provide hand towels at all. When requested, refused to provide extra bath towel for children who use existing beddings in the room.
camera spaziosa, in prossimità del centro, personale cordiale servizio e qualità equo al prezzo pagato (35 euro). Pulizia scarsa, colazione sufficiente, piscina con acqua gelida, sempre all'ombra
bellissimo hotel a georgetown, forse l'edificio più alto della città, non a caso all'ultimo piano certo il ristorante a buffet con il pavimento girevole, mentre mangi a volontà si può gustare il panorama a 360 gradi. camere pulite e spaziose, accessoriate di tutto, la connessione è a pagamento ma non è cara, parcheggio privato all'interno dell'hotel è gratuito, ottima anche la colazione sempre a buffet!
la posizione centrale e il ristorante girevole all ultimo piano ma le camere da ristrutturare il personale nn troppo disponibile, da ristrutturare
Rapporto qualita' prezzo ottimo,buonpunto di partenza per visita citta' ed escursioni fuori porta. Camera da bagno da risistemare.
stanze ampie e centralità