Acapulco hotel vicini a Amazing World

Punti positivi: La posizione è incredibile. È davvero facile muoversi e trovare cose da fare.

Punti negativi: Il personale è scortese. Hanno continuato a dirmi che se mi trovavo lì. Ho avuto il mio braccialetto sul tutto il tempo e indossava breve maniche. Chiedendo loro per informazioni o suggerimenti era un disturbo per loro. Il personale ha agito come fornire un servizio mi stesse facendo un favore.

Punti positivi: The pool

Punti negativi: the air conditions in the rooms do not work, it is too hot inside the hotel, in the restaurant room every so often they lit the comdizinata air, but they were more times that they kept it off, the English language is not very known, they only spoke Spanish

Punti positivi: Well nothing air conditioning doesn’t work fun ceiling doesn’t work we make a complaint around 7 times they didn’t pay attention at all so hotel Emporio it’s the worst ever !!! Service are bad !!

Punti negativi: Swimm pools are okay!!!

Punti positivi: Good location. Obviously an older building. Rooms in need of a facelift. They were clean, WiFi dependable, and nice hot shower

Punti negativi: Obviously an older building. Rooms in need of a facelift. Restaurant and bar hours didn’t seem to match the printed material in rooms.

Punti positivi: I liked the view a lot, it is also on a privileged site on the Costera street, the beach is clean and beautiful, also the shops inside the hotel building are nice and cover your immediate necessities.

Punti negativi: The building is old they need to repair the air conditioning system so it works, also the staff must not ask for a tip always it is tiresome and annoying. Also the price does not justify the accommodations on the rooms. The buffet is flavor lacking and the prices on the beach food are high for what they offer.

Punti positivi: Only good thing is the location ( heart of gold acapulco bay)

Punti negativi: We book 3 rooms. Two of them the air conditioning did not work properly even after reported and semi fix still bad bad. They did not have tonic water for my gin and tonic , then I ordered jack and ginger ale , they said I don’t have ginger ale too!!! I said ok give me a piña colada with amaretto and they did not have it also !!! They have complimentary beach beds and umbrellas on the beach only if you spend $500 pesos with them! But how to spend money if they do not have what we want to drink ??? But the worse is their bed and umbrellas on the beach goes only half way to the front as there is a wall of chairs and umbrellas of a local beach guy for renting so the whole beach view is blocked !!! The waiters for the morning breakfast buffet are careles and unprofessional. Reception is a nightmare ! The only team is 100% active and nice is the valet parking! This hotel is advertised with 5 stars and in reality they have max 3. DO NOT WAIST YOUR TIME AND MONEY HERE !!

Punti positivi: tutto io amo emporio ,

Punti negativi: non parlano italiano nessuno

Punti positivi: The amenities and the location were very good.

Punti negativi: When we arrived first to our room the balcony was not clean, it had a lot of dust. The staff of the afternoon shift (woman) was a little bit rude, she seemed that she was in a bad mood.

Punti positivi: Location is good, and pool for adults is great. Poor beverage-snacks service around the pool. Average maintenance for an old building. I'd really recommend the spa, but it's kind of hot since it's a basement.

Punti negativi: Awful cleaning staff. Forgot to replace towels 3 out of 7 days. Basically limited to make the bed. Absolutely not cleaning at all. Room service forgot forks, they were repairing the room next door, so we had to deal with tool noise about 2 hours.

Punti positivi: Location, I could go any where very easily from there

Punti negativi: NO working telephone No working Air conditioner No towels Dirty room smelly bed

Punti positivi: Food

Punti negativi: Air conditioner the rooms disentangle get a confortable temperature , we change room and it was the same only 26.5 degrees

Punti negativi: Solo due ascensori per 11 piani da 21 stanze cadauno. Coda interminabile per andare a fare colazione.

Punti positivi: People

Punti negativi: Location, it is expensive. You get hotels cheaper in better locations.

Punti positivi: Very clean, quiet, cool, safe and well situated. Comfy beds. Free safe parking.

Punti negativi: No hot water in shower. No window tho that helped with noise and temp control.

Punti positivi: Arrived after midnight and the head clerk greeted me by name and made me feel welcome. The WiFi signal was too weak in my room, so she moved me to a room closer to the router ❤️

Punti negativi: Dim & dank room, no windows. Adequately clean... WAY overbright LED on AC unit lis about as bright as a 15W bulb, had to sleep with pants leg over eyes! Even tho it's only 2 blocks from beach it's in a sleazy area, not real safe to be out waling at night between beach and hotel. Take a taxi. Also, ONLY TAKES CASH !! Not recommended

Punti positivi: I always feel Like I gave a family here !

Punti negativi: The staff

Punti positivi: Breakfast and view

Punti positivi: buona posizione sul mare, colazione buona, ma non ha i canoni o i requisiti per un 5 stelle, magari un 4 stelle , paragonando i 5 stelle in Europa.

Punti negativi: al mare , le sedie a straio del Hotel sono troppo indietro rispetto al mare, quindi per andare più vicino al mare, ci sono i privati, persone che affittano a pochi soldi le straio o gli ombrelloni, non credo che questo sia normale, in una struttura a 5 stelle , non ci dovrebbe stare nessuno negli spazi adiacenti all'Hotel, non ce riservatezza , capisco che devono pur farli campare a queste persone, ma non possono fare questo servizio prorio nello stessa spiaggia che usufruisce il cliente dell'Albergo.

Punti positivi: Property location is very convenient. It’s close to restaurants, drugstores, mini stores and nightlife places.

Punti negativi: I didn’t like the pillows at all, they were very hard. Also, room service took a while and the club sandwich was cold and tasteless.

Punti positivi: Everything

Punti negativi: The pillows and the matres not so good

Punti positivi: Beach and view

Punti negativi: The price ! With you was more expensive that if i reserve by phone or in special packages!!! And thats not fair! Why pay for car parking????

Punti positivi: The location is amazing. In the heart of Acapulco. Pools fabulous. Beach nice.

Punti negativi: Noisy noisy noisy! You cannot sleep at night as the dividing doors between the rooms allow every single sound come through. If the person next door has the television on you can hear. If the person next door has a shower, you can hear! You cannot sleep in the rooms at the front of the hotel, as we found out and had to move to the back of the hotel, however there is just music and noise & partying going on until 1-2am every night. Do not bother going fully inclusive, the food in the buffet does not vary at all. There really is not much choice either. Every weekend the hotel is full to full capacity as everyone comes down from Mexico City, there are hundreds upon hundreds of children screaming shouting yelling from Friday through Sunday every week ....

Punti positivi: Had a great sty at this newly renamed Hotel. The pools are great, the service is first class. We ordered room service and it was presented professionally, elegantly and politely, kudos to the waiter,

Punti negativi: Nothing

Punti positivi: Locality and very good breakfast

Punti negativi: everything good

Punti positivi: Posizione, WiFi,feste la sera

Punti negativi: Arredi vecchi, struttura vecchia

Punti positivi: The facilities need a ton. Of maintenance...the rooms are old and dirty

Punti negativi: Nothing

Punti positivi: It was a wonderful place and everyone were so nice. The location was amazing.

Punti negativi: One bad thing I would have to say it’s they need to specify is a family hotel. We weren’t expecting that at all. Besides verified the pools more. By the time me and my friends decided to go to them they stink of piss, this was around 8 pm. And they also need to specify how deep the pools are.

Punti positivi: Good food and location

Punti positivi: I love the view

Punti negativi: No drinking water in the room, maybe a microwave will be nice.

Punti positivi: Friendly staff

Punti negativi: My bed was hard

Punti positivi: old furniture...very noisy and uncomfortable beds..Very strong moldy smell...rude securityguard...

Punti negativi: almost everything

Punti positivi: It’s close location

Punti negativi: Odd smell that’s you ones a wile

Punti negativi: The hotel is too old so facilities are not good.

Punti positivi: In the downtown

Punti negativi: Was not value for money

Punti positivi: Staff great

Punti negativi: No hot water

Punti negativi: The bathroom, no hot water, no pressure