Auto a noleggio economiche a Jacksonville

Vehicle was not clean

Punti positivi: Gas mileage was very good for a large SUV

Punti negativi: The SUV was not washed. Dog hair all over the rear luggage area. The back of the front passenger seat was dirty with shoe prints from a child and the carpet on the driver side was dirty.

Punti positivi: Gas mileage was great. Prepay your return tank price was well below current price in the area. Still the best price for my area over Enterprise.

Punti negativi: Car windows were so dirty I had to stop and clean them before I could drive anywhere. Rental car fees are just outrageous.I prepaid the car on a credit card but you still get socked for a $200 depisit on top of the rental fee.

Punti negativi: Someone had smoked in the car previous to our renting it. Not good, they had no other cars for us to rent. Had to wait 30 minutes for the car to be cleaned.

Disappointed

Punti positivi: They provided an alternate car for us rather than no car at all.

Punti negativi: We reserved a minivan to accommodate our family of 5 and all of our beach gear *ie we needed ample seating and cargo space. Upon check-in I was told they didn't have a minivan for us but an suv (Nissan pathfinder) instead. She told us that reservations extended the rental agreement on the minivan for the prior renters. I let the agent know that the pathfinder wouldn't be sufficient bc with the third row up there would be limited cargo space. She shrugged her shoulders and said the pathfinder was the best she could do. When I asked for some of my money back since they weren't providing what I paid for, I was told that since I booked through priceline via kayak that she couldn't refund any money and let me know that's why I shouldn't book through a third party. The end result was my family in the pathfinder for a week long Beach vacation with the beach chairs resting on my 5 year old's lap. Awesome. Thanks Hertz for keeping the bar very low in customer service.

No cars available

Punti positivi: Nothing. Drove an hour twice in two days to pick up the car only to find out there were no cars available.

Punti negativi: Rude people at counter. No cars available. Complete scam.

Punti positivi: The good price on line.

Punti negativi: All the extra expenses that the Hertz dealer added to the initial price.