Trova voli economici su Aigle Azur

Disorganized

Punti negativi: Extremely disorganized boarding process. We were not called to board by our seat numbers. Rather, we were gathered like cattle right up to the doors of the plane. Once we stood bunched up together for approximately 15 minutes, half us were instructed to exit outside and board the plane through the rear. Very unpleasant experience.

Poor

Punti positivi: Ground and flying staff were really nice

Punti negativi: The organization for the check-in was messy at best and there was mo clear indication to direct passengers to their flight. Everything in Orly Siuth is narrow and a single waiting line would block almost all traffic, creating further confusion and frustration. Borading on the bus to take us to our plane was not very pleasant to say the least. The passengers were packed like sardines and as many as possible were packed in. The heat was intense, in excess of 30 degrees celsius. There was no air conditioning and for some perverse reason the driver took a malicious pleasure driving around the airport, even coming around to the same exit we departed from. We arrived in sweat. The rest of the flight was uneventful but the landing was a bit rough.

Punti positivi: Very bad. Delayed flight for.more than 2 hours. No information at gate or.from the airline

ni reponse ni solution satisfaisante de la part du

Punti negativi: retard de de + de 12 h du vol et apres 2 semines toujours pas de réponse du service client quant au dédommagement : service aux clients : NUL

Punti negativi: They lost my luggage

Luggage

Punti positivi: I had tired to pay for my luggage online for 25 euros and the online payment rejected my payment repeatedly. I used 4 different credit cards and all rejected. I told this to thevticketing lady I was forced to pay 50 euros at airport .Totally upset me.

Punti negativi: I was forced to pay 50 euros for my baggage when the online payment not working at all. The online was only 25 euros. This is fraud